Del Oro Water Company is firmly committed to producing and delivering a safe, dependable supply of quality water in an efficient, cost effective manner with service that exceeds the expectations of our customers.
Effective January 18, 2012, per CPUC resolution W-4896, all late fees are now $5.00.
Del Oro would like to remind customers that, if you use online bill pay services through your personal bank, payments may take up to 10 days to reach Del Oro.
Please plan ahead when mailing your payments or using online bill pay services to allow time for payment to arrive prior to the due date.
For BILLING inquiries or SERVICE requests, or to pay your bill by phone using your valid credit card, debit card, or checking account:
Customer Service Representatives are available to assist you Monday-Friday 8:00 am-5:00 pm
(530) 809-3995
or TOLL FREE:
1-877-DEL-ORO-H2O (1-877-335-6764)
REGIONAL INTERTIE PROJECT Information, updates, and photos about this project, which affects the Lime Saddle, Paradise Pines, and Magalia areas.