Account numbers have changed
Del Oro Water Company has moved to a new account number system. All account numbers are now eight (8) numbers; all letters have been removed.
EXAMPLE: Old account number = AB 56789. New account number = 00156789)
Please include your new account number on all future payments and correspondence. We will only be able to accept payments using your old account number until February 28, 2015. If you use online billpay via your bank, please be sure to update your account number immediately. Customers who have automatic payments set up directly with Del Oro do not need to do anything.
Website accounts are not affected: your existing login will continue to work. When you login, you will see your new account number in the upper left corner. View or manage your account online.
Your new account number was printed on your January bill statement. If you have any questions please feel free to contact Del Oro.