Customer Service
DEL ORO WATER COMPANY
Drawer 5172
Chico, California
95927-5172
For BILLING inquiries or SERVICE requests, or to pay your bill by phone using your valid credit cor debit card: Customer Service Representatives are available to assist you Monday-Friday 8:00 am-4:30 pm.
Our offices are closed on weekends and holidays.
Phone: (530) 717-2500 or Toll Free at 1-877-Del-OroH2O
Fax: 1-530-717-2639
Director of Community Relations
Email: Please fill out our contact form
Quality Operations and Customer Service
At Del Oro Water Company, we are proud to be one of the largest utilities under the jurisdiction of the California Public Utilities Commission. Our relationship with the Commission has been outstanding for the more than fifty years we have been serving California. Stressing quality operations and customer service, our employees have an exemplary record with the state and local health departments and have the reputation of maintaining the highest standards of the industry.
Experienced Staff
Our staff is located in California communities such as Chico, Magalia, Paradise, Stirling City, Colusa, Arbuckle, Burney, Bakersfield, California Hot Springs, Ferndale, Mt. Lassen, Porterville, Springville, Strawberry, and Fresno. Our employee family is comprised of exceptional individuals, some of whom have been with us over thirty years.