Del Oro is proudly celebrating 50 years of serving California

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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

 

Arbuckle District


To contact a Customer Service Representative,
Arbuckle District customers please dial 530-717-2512

Arbuckle District serves the subdivision known as Almond Ranch Estates and vicinity, approximately 5 miles north of Arbuckle, in Colusa County, California.

2019 Meter Reading Schedule

 

2014-2016 DROUGHT INFORMATION (Click Here)

Please read the notice which was mailed with the July 13, 2016 bills. The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.

Well Status

Well Water Level
(Distance from Surface)
Date Static Date Static Date Static Date Static Date Static
            12/27/16 151 feet    
            12/06/16 155 feet    
            11/08/16 164 feet    
            10/04/16 183 feet    
            09/20/16 188.5 feet    
            09/16/16 188 feet    
    12/31/18 196 feet 12/26/17 150 feet 08/30/16 194 feet    
    12/03/18 206 feet 12/05/17 155 feet 08/23/16 196 feet    
    11/20/18 173 feet 11/28/17 153 feet 08/03/16 198 feet    
    11/02/18 176 feet 11/3/17 176 feet 07/22/16 202 feet 12/30/15 164 feet
    10/31/18 176 feet 10/25/17 176 feet 07/15/16 200 feet 12/15/15 170 feet
    10/09/18 173 feet 10/03/17 166 feet 06/22/16 195 feet 12/10/15 175 feet
    09/30/18 178 feet 09/26/17 200 feet 06/14/16 192 feet 12/02/15 177 feet
    09/04/18 187 feet 09/05/17 198 feet 05/17/16 176.5 feet 11/23/15 181 feet
    08/29/18 190 feet 08/10/17 196 feet 05/09/16 167 feet 11/11/15 188 feet
    08/03/18 194 feet 08/02/17 188 feet 04/27/16 158 feet 11/03/15 197 feet
    07/24/18 194 feet 07/19/17 187 feet 04/19/16 161 feet 10/28/15 207 feet
    07/02/18 190 feet 07/05/17 193 feet 04/06/16 155 feet 10/20/15 208 feet
    06/12/18 183 feet 06/28/17 174 feet 03/29/16 154 feet 10/14/15 211 feet
    06/03/18 178 feet 06/02/17 157 feet 03/15/16 153 feet 10/05/15 215 feet
05/14/19 149 feet 05/25/18 169 feet 05/09/17 153 feet 03/10/16 155 feet 9/30/15 209 feet
05/09/19 153 feet 05/08/18 159 feet 05/02/17 138 feet 03/03/16 156 feet 9/22/15 211 feet
04/30/19 153 feet 04/27/18 155 feet 04/11/17 138 feet 02/24/16 156 feet 9/18/15 212 feet
04/08/19 169 feet 04/02/18 150 feet 04/04/17 138 feet 02/16/16 155 feet 9/11/15 208 feet
03/29/19 136 feet 03/29/18 150 feet 03/21/17 138 feet 02/09/16 155 feet 9/1/15 210 feet
03/08/19 141 feet 03/01/18 157 feet 03/03/17 140 feet 02/03/16 156 feet 8/24/15 208.5 feet
02/28/19 141 feet 02/23/18 159 feet 02/14/17 142 feet 01/25/16 157 feet 8/18/15 212.5 feet
02/08/19 146 feet 02/01/18 143 feet 02/03/17 144 feet 01/22/16 158 feet 8/14/15 212 feet
01/31/19 146 feet 01/30/18 141 feet 01/27/17 145 feet 01/12/16 161 feet 8/6/15 217 feet
01/02/19 196 feet 01/02/18 155 feet 01/05/17 149 feet 01/08/16 162 feet 8/4/15 216.5 feet

10/05/15: Well #2 installation has been completed and all safety tests have passed. BOTH WELLS ARE NOW FULLY FUNCTIONAL AND IN OPERATION.

9/30/15: Final work on the installation of Well #2 is expected to be completed this week.

9/11/15: The delayed part has finally arrived. The installation of Well #2 is now scheduled for the week of September 14th.

8/26/15: Well #1 is fully upgraded and online.  The installation of Well #2 will commence in approximately 1 week, pending the arrival of a part.

8/18/15: Updates: Installation has been delayed due to an issue with the well rig truck.  The truck is repaired and installation will be commencing today. Also, good news: The new pumps will be able to be activated without interrupting water service: There will be no water outage.

8/7/15: Anticipated Installation Schedule:

  • Week of 8/10/15 - Both 150 amp disconnect switches will be changed out and the new well pump for Well 1 will be installed. There will be a water outage of 2 to 4 hours; customers will be notified by door tag 1 to 2 days in advance.
  • Week of 8/17/15 - The parts for Well 2 are scheduled to arrive and the well pump for Well 2 will be installed. No water outage is expected during this installation.

7/27/15: The public is invited to attend an informal briefing at 6:30PM on Thursday, July 30, 2015 at Mex Kal Family Mexican Restaurant, 301 5th St., Arbuckle, CA 95912. Representatives will be present from Del Oro Water Company, Ludhorff and Scalmanini Engineering, and the State Water Resources Control Board (formerly called the CA Department of Public Health, Water Division). View the notice mailed 7/27/15 View the Engineers' Memorandum which was available at the public meeting.

7/17/15: Del Oro's intermediate action plan is to re-activate the second well once all necessary upgrades are installed. The exact date of re-activation is not yet know. In the autumn, Del Oro will be deepening both wells by approximately 100 feet.

7/15/15: Del Oro has received the emerency upgrades necessary for the (2) wells. Currently out to bid waiting for estimates.

Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

New Service Advance Deposit $ 224.82
   
Meter Size Monthly Charge
5/8 by 3/4 inch $ 14.99
3/4 inch $ 22.48
1 inch (All homes have these) $ 37.47
1 1/2 inch $ 74.94
2 inch $ 119.91
3 inch $ 224.83
   
Quantity Rate  
For all water used, per 100 cubic feet $ 2.233
   
Late Fee  
For monthly bills not paid by the due date $ 5.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.23% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Special Conditions - Arbuckle Annual General Service
  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
     
  2. The established billing cycle for water used is monthly.
     
  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
     
  4. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
     
  5. A late charge will be imposed per Schedule No. LC.
     
  6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
     
  7. As authorized by the California Public Utilities Commission, all bills across Del Oro Water Company Districts are subject to a surcharge over twelve (12) billing cycles at $10.54 per month to each customer's bill as approved by the CPUC on May 30, 2019 by Resolution No. W-5193 following Advice Letter No. 511-A. This charge is for the specific purpose of collecting lost revenue of $800,000 due against the DOWC Lost Revenue Balancing Account which tracks the lost revenue associated with the November 2018 CAMP Fire offset by cost savings associated with lower sales on volume-related items such as power, and any insurance or litigation proceeds received by DOWC.
     

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