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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Benbow District


To contact a Customer Service Representative,
Benbow District customers please dial 530-717-2521

Benbow District serves an unincorporated area of Humboldt County in Garberville, California.

2017 Meter Reading Schedule

 

2014-2017 DROUGHT INFORMATION (Click Here)

The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.

In Progress

 

Improvements to date

 

General Metered Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

New Service Facilities Fee  
Applicable to all customers applying for service in the utility in Pressure Zones 2 and 3 in the territory served for premises not previously connected to its distribution mains, for additional service connections to existing premises, and for increases in size of service connections to existing premises. See Schedule BN-F.
Meter Size Initial Fee per Connection
5/8 by 3/4 inch $  6,000.00
3/4 inch $  9,000.00
1 inch $ 15,000.00
1 1/2 inch $ 31,000.00
2 inch $ 48,000.00
     
New Service Advance Deposit Zone 1 Zones 2 & 3
Applies to all new accounts $  226.89 $  363.86
     
Meter Size Monthly Charge
Zone 1 Zones 2 & 3
5/8 by 3/4 inch $    75.63 $   181.93
3/4 inch $    75.63 $   181.93
1 inch $   189.07 $   454.83
1 1/2 inch $   378.13 $   909.67
2 inch $   605.01 $ 1,455.47
3 inch $ 1,134.40 $ 2,729.00
4 inch $ 1,890.67 $ 4,548.34
     
Quantity Rate Zone 1 Zones 2 & 3
For all water used, per 100 cubic feet $ 1.29 $ 2.86
     
Late Fee    
For monthly bills not paid by the due date $ 5.00  

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.44% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Private Fire Protection Service Charges
Applicable to all metered water service furnished to privately-owned fire protection services.

Service Charge Monthly Charge per Inch
For each inch of diameter of service connection $ 34.83
   
Late Fee  
For monthly bills not paid by the due date $ 5.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.44% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Private Fire Hydrant Service Charges
Applicable to all water service furnished to hydrants owned by individuals other than municipalities, organized fire districts, and other political subdivisions of the State.

Service Charge Monthly Charge per Inch
For each inch of diameter of service connection $ 33.31
   
Late Fee  
For monthly bills not paid by the due date $ 5.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.44% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Special Conditions - Benbow Annual GENERAL METERED Service

  1. All bills are subject to the CPUC reimbursement fee set forth in Schedule No. UF.
     
  2. A late charge will be imposed per Schedule No. LC.
     
  3. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit may, at the company’s option, be furnished on the account of the landlord or property owner.
     
  4. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility’s established billing periods.
     
  5. The established billing cycle for water is monthly.
     
  6. The opening bill for metered service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customer.The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.

Special Conditions - Benbow PRIVATE FIRE PROTECTION Service
  1. The fire protection service connection shall be installed by the utility and the cost paid by the applicant. Such payment shall not be subject to refund.
     
  2. The minimum diameter for fire protection service shall be four inches and the maximum shall not be more than the diameter of the main to which service is connected.
     
  3. If a distribution main of adequate size to serve a private fire protection service in addition to all other normal service does not exist in the street or alley adjacent to the premises to be served, then a service main from the nearest existing main of adequate capacity shall be installed by the utility and cost paid by the applicant. Such payment shall not be subject to refund.
     
  4. Service hereunder is for private fire protection service to which no connection for other than fire protection purposes are allowed and which are regularly inspected by the underwriters having jurisdiction, are installed according to specifications of the utility, and are maintained to the satisfaction of the utility. The utility may install the standard detector type meter approved by the Board of Fire Underwriters for protection against theft, leakage, or waste of water and the cost shall be paid by the applicant. Such payment shall not be subject to refund.
     
  5. The utility undertakes to supply such water at such pressures as may be available at any time through the normal operation of its systems.
     
  6. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
     
  7. A late charge will be imposed per Schedule No. LC.

Special Conditions - Benbow PRIVATE FIRE HYDRANT Service
  1. Water delivered for the purposes other than fire protection shall be charged for at the quantity rates in Schedule No. 1 Metered Service.
     
  2. The cost of relocation of any hydrant shall be paid by the party requesting relocation.
     
  3. Hydrants shall be connected to the utility’s system upon receipt of a written request from an individual. The written request shall designate the specific location of each hydrant and, where appropriate, the ownership, type, and size.
     
  4. The utility undertakes to supply such water at such pressures as may be available at any time through the normal operation of its systems.
     
  5. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
     
  6. A late charge will be imposed per Schedule No. LC.

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