Unscheduled Outage Fri. Nov 15, 2019 in Paradise Pines District, Magalia, CA.
   Water to the area of South Park Drive and West Park Drive is currently off. Cause is being investigated and repairs will be underway ASAP.
   Updated 11:48 AM, 11/15/19

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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Advice Letter 481

  • Interim Rate Surcharge
  • Interim Rate Surcharge
  • Effective: April 10, 2017
  • Effective: April 10, 2017
  • Posted: April 10, 2017
  • Posted: April 10, 2017
  • Last update: 11 May 2017

The CPUC granted and approved on October 7, 2016 for the Black Butte District an Interim Rate Increase, followed by Resolution No. W-5130 dated March 23, 2017, granting a General Rate Increase.  With the approval of Advice Letter No. 481, DOWCBB is granted reimbursement of the under-collected revenues in the amount of $6,042.83 as a one-time surcharge over approximately ten (10) billing cycles at $7.11 per customer per month, or until the net shortfall is reimbursed.  If over-collection of funds occurs, a credit will be issued to the customers.

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