For 24-hour customer support or emergency, please call:
For Billing or Service Inquiries:
To contact a Customer Service Representative,
Ferndale District customers please dial 530-809-3988
Ferndale District serves the City of Ferndale and adjacent unincorporated territory in Humboldt County, California.
There are currently no active projects in Ferndale District.
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
|New Service Advance Deposit||$ 243.24|
|Meter Size||Monthly Charge|
|5/8 by 3/4 inch (most homes have these)||$ 20.27|
|3/4 inch||$ 30.42|
|1 inch||$ 50.69|
|1 1/2 inch||$ 101.37|
|2 inch||$ 162.20|
|4 inch||$ 506.85|
|6 inch||$ 1,013.72|
|8 inch||$ 1,621.95|
|For all water used, per 100 cubic feet||$ 4.27|
|For monthly bills not paid by the due date||$ 5.00|
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees.
The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods for water used.
The established billing cycle for water used is monthly. The billing cycle may be longer at intervals during the windtr season.
The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
A late charge will be imposed per Schedule No. LC.
In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
- As authorized by the California Public Utilities Commission (CPUC), all bills are subject to a one-time Surcharge of $182.38 billed at $3.80 per month over approximately forty-eight (48) billing cycles upon approval of Advice Letter No. 280-B. This charge offsets the legal and engineering expenses resulting from successful negotiations with the California Department of Fish and Game from the period of August 2008 through January 2011.