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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Advice Letter 528-A

  • Updated Transition Plan for Expiration of Emergency Customer Protections
  • Updated Transition Plan for Expiration of Emergency Customer Protections
  • Effective: May 1, 2021
  • Effective: May 1, 2021
  • Resolution: M-4849
  • Resolution: M-4849
  • Posted: May 25, 2021
  • Posted: May 25, 2021
  • Last update: 27 May 2021

Advice Letter No. 528-A is filed in compliance with Resolution (Res.) M-4849, which was adopted by the California Public Utilities Commission (Commission) at its February 11, 2021 voting meeting and issued the next day. This Supplemental Advice Letter complies with Res. M-4849’s directive to include its Transition Plan associated with discontinuance of the Emergency Customer Protections after June 30, 2021 which outlines its estimated costs of these efforts beyond DOWC's current budget.

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