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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Metropolitan District


To contact a Customer Service Representative,
Metropolitan District customers please dial 530-717-2518

Para hablar con un Represente de Servicio al Cliente,
clientes de Metropolitan District por favor marque 530-717-2518

Metropolitan District serves the area known as Skall Knoll Homesites, located approximately two miles west of Highway 99, and the west half of lot 53 of West Freson Tract in the unincorporated area of Fresno County, California.

2017 Meter Reading Schedule

 

2014-2016 DROUGHT INFORMATION (Click Here)

Please read the notice which was mailed with the July 13, 2016 bills. The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.

There are currently no active projects in Metropolitan District.
 

Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

New Service Advance Deposit $ 213.92
   
Meter Size Monthly Charge
5/8 by 3/4 inch $ 26.74
3/4 inch $ 40.10
1 inch $ 66.84
1 1/2 inch $ 133.68
2 inch $ 213.89
   
Quantity Rate  
For all water used, per 100 cubic feet $ 2.266
   
Late Fee  
For monthly bills not paid by the due date $ 5.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.44% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Special Conditions - Metropolitan Annual General METERED Service
  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
     
  2. The established billing cycle for water used is monthly.
     
  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
     
  4. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
     
  5. A late charge will be imposed per Schedule No. LC.
     
  6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
     
  7. As authorized by the California Public Utilities Commission all bills are subject to a one-time Surcharge of $68.21 over approximately eighteen (18) billing cycles at $3.79 per month to each customer’s bill as approved by the CPUC in Advice Letter No. 452. This charge offsets the audited amount of $1,978.00 due against the DOWC Statewide Lost Revenue Recovery Memorandum Account for the period April 1, 2014 through December 31, 2015.
  8. The CPUC granted and approved on June 17, 2016 for the Metropolitan District an Interim Rate Increase, followed by Resolution No. W-5108 dated December 1, 2016 granting a General Rate Increase. With the approval of Advice Letter No. 469, DOWCMP is granted reimbursement of the under-collected revenues in the amount of $1,502.01 as a one-time surcharge over approximately nine (9) billing cycles at $5.96 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.

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