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Announcements
For 24-hour customer support or emergency, please call:
1-877-DEL-ORO-H2O
(1-877-335-6764)
For Billing or Service Inquiries:
1-530-717-2500
Mt. Lassen District
To contact a Customer Service Representative,
Mt. Lassen District customers please dial 530-717-2515
Mt. Lassen District serves the just-being-developed area known as Mt. Lassen Woods Subdivision, located near the community of Shingletown, Shasta County, California.
2023 Meter Read Schedule
DROUGHT INFORMATION (Click Here)
Please read the notice which was mailed with the July 20, 2016 bills. The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
| New Service Advance Deposit | $ 210.72 | ||
| Meter Size | Monthly Charge | ||
| For All Meter Sizes | $ 52.68 | ||
| Quantity Rate | |||
| For all water used, per 100 cubic feet | $ 0.994 | ||
| Stand-by Flat Rate | |||
| For single family residential unit | $ 47.50 | ||
| New Service Meter Hook-Up Fee | $ 235.00 | ||
| Late Fee | |||
| For monthly bills not paid by the due date | $ 10.00 | ||
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees.
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The established billing cycle for water used is monthly. The billing cycle may be at longer intervals during the winter season.
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All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
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A late charge will be imposed per Schedule No. LC.
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In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
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This General Metered Service Rate Schedule is effective once residential customers are metered.
- The CPUC granted and approved on January 1, 2020, for the Mt. Lassen District an Interim Rate Increase, followed by Resolution No. W-5229 dated August 6, 2020, granting a General Rate Increase and eliminating the $10.54 Lost Revenue Surcharge. With approval of this Advice Letter No. 523, DOWCML is granted reimbursement of the under-collected revenues in the amount of $386.94 as a one-time surcharge over approximately forty-eight (48) billing cycles at $2.02 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.
Special Conditions - Mt. Lassen Annual General STAND-BY FLAT RATE Service
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The established billing cycle for water used is monthly. The billing cycle may be at longer intervals during the winter season.
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All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
-
A late charge will be imposed per Schedule No. LC.
-
In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
-
The Stand-By Flat Rate schedule to remain in effect until the district is 100% metered.
- The CPUC granted and approved on January 1, 2020, for the Mt. Lassen District an Interim Rate Increase, followed by Resolution No. W-5229 dated August 6, 2020, granting a General Rate Increase and eliminating the $10.54 Lost Revenue Surcharge. With approval of this Advice Letter No. 523, DOWCML is granted reimbursement of the under-collected revenues in the amount of $8,843.52 as a one-time surcharge over approximately forty-eight (48) billing cycles at $1.44 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.