Del Oro is proudly celebrating 50 years of serving California

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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Mt. Lassen District


To contact a Customer Service Representative,
Mt. Lassen District customers please dial 530-717-2515

 

Mt. Lassen District serves the just-being-developed area known as Mt. Lassen Woods Subdivision, located near the community of Shingletown, Shasta County, California.

 

2014-2016 DROUGHT INFORMATION (Click Here)

Please read the notice which was mailed with the July 20, 2016 bills. The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.

There are currently no active projects in Mt. Lassen District.

Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

New Service Advance Deposit $ 197.28
   
Meter Size Monthly Charge
For All Meter Sizes $ 32.88
Quantity Rate  
For all water used, per 100 cubic feet $ 0.96
   
Stand-by Flat Rate  
For single family residential unit $ 35.34
   
New Service Meter Hook-Up Fee $ 235.00
   
Late Fee  
For monthly bills not paid by the due date $ 5.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.23% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Special Conditions - Mt. Lassen Annual General METERED Service
  1. The established billing cycle for water used is monthly. The billing cycle may be at longer intervals during the winter season.
     
  2. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
     
  3. A late charge will be imposed per Schedule No. LC.
     
  4. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
     
  5. This General Metered Service Rate Schedule is effective once residential customers are metered.
     
  6. As authorized by the California Public Utilities Commission, all bills across Del Oro Water Company Districts are subject to a surcharge over twelve (12) billing cycles at $10.54 per month to each customer's bill as approved by the CPUC on May 30, 2019 by Resolution No. W-5193 following Advice Letter No. 511-A. This charge is for the specific purpose of collecting lost revenue of $800,000 due against the DOWC Lost Revenue Balancing Account which tracks the lost revenue associated with the November 2018 CAMP Fire offset by cost savings associated with lower sales on volume-related items such as power, and any insurance or litigation proceeds received by DOWC.

Special Conditions - Mt. Lassen Annual General STAND-BY FLAT RATE Service
  1. The established billing cycle for water used is monthly. The billing cycle may be at longer intervals during the winter season.
     
  2. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
     
  3. A late charge will be imposed per Schedule No. LC.
     
  4. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
     
  5. The Stand-By Flat Rate schedule to remain in effect until the district is 100% metered.
     
  6. As authorized by the California Public Utilities Commission, all bills across Del Oro Water Company Districts are subject to a surcharge over twelve (12) billing cycles at $10.54 per month to each customer's bill as approved by the CPUC on May 30, 2019 by Resolution No. W-5193 following Advice Letter No. 511-A. This charge is for the specific purpose of collecting lost revenue of $800,000 due against the DOWC Lost Revenue Balancing Account which tracks the lost revenue associated with the November 2018 CAMP Fire offset by cost savings associated with lower sales on volume-related items such as power, and any insurance or litigation proceeds received by DOWC.

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