Unscheduled Outage Fri. Nov 15, 2019 in Paradise Pines District, Magalia, CA.
   Water to the area of South Park Drive and West Park Drive is currently off. Cause is being investigated and repairs will be underway ASAP.
   Updated 11:48 AM, 11/15/19

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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Advice Letter 433

  • Transportation (Fuel) Surcharge
  • Transportation (Fuel) Surcharge
  • Effective: May 17, 2016
  • Effective: May 17, 2016
  • Resolution: W-5096
  • Resolution: W-5096
  • Posted: March 22, 2016
  • Posted: March 22, 2016
  • Last update: 31 January 2017

As authorized by the California Public Utilities Commission (CPUC) all bills are subject to a one-time Surcharge of $3,636.68 over approximately twelve (12) billing cycles at $0.035 per 100 cubic feet as approved by the CPUC in Advice Letter No. 433. The Surcharge effect on the average customer’ s bill is estimated to be $0.69 per month over the twelve (12) month period of time. This charge offsets the Del Oro Water Company Transportation Memorandum Account (DOWCTMA) for the year January 1, 2015 through December 31, 2015.

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