Unscheduled Outage Fri. Nov 15, 2019 in Paradise Pines District, Magalia, CA.
   Water to the area of South Park Drive and West Park Drive is currently off. Cause is being investigated and repairs will be underway ASAP.
   Updated 11:48 AM, 11/15/19

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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Advice Letter 340-A

  • Fuel Surcharge
  • Fuel Surcharge
  • Effective: Resolution W-4933, November 1, 2012
  • Effective: Resolution W-4933, November 1, 2012
  • Posted: June 11, 2012
  • Posted: June 11, 2012
  • Last update: 21 May 2013

As authorized by the California Public Utilities Commission (CPUC), all bills are subject to a one-time surcharge of $0.300 per 100 cubic feet billed over approximately thirty-six (36) billing cycles to each customer's water bill upon approval by the CPUC of Advice Letter No. 340. This charge offsets the Del Oro Water Company Transportation Memorandum Account (DOWCTMA) for Fiscal Year January 1, 2011 through December 31, 2011.

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