Unscheduled Outage Fri. Nov 15, 2019 in Paradise Pines District, Magalia, CA.
   Water to the area of South Park Drive and West Park Drive is currently off. Cause is being investigated and repairs will be underway ASAP.
   Updated 11:48 AM, 11/15/19

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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Advice Letter 430

  • Interim Rate Surcharge
  • Interim Rate Surcharge
  • Effective: January 22, 2016
  • Effective: January 22, 2016
  • Posted: January 26, 2016
  • Posted: January 26, 2016
  • Last update: 01 March 2016

The CPUC granted and approved on July 10, 2015 the Strawberry District an Interim Rate Increase followed by Resolution No. W-5075 dated January 14, 2016, granting a General Rate Increase. With the approval of Advice Letter No. 430 DOWCST is granted reimbursement of the under-collected revenues in the amount of $32,954.20 as a one-time surcharge of approximately eighteen (18) billing cycles at $4.69 per customer per month or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.

 

 

 

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