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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Traver District


To contact a Customer Service Representative,
Traver District customers please dial 530-717-2519

Para hablar con un Represente de Servicio al Cliente,
clientes de Traver District por favor marque 530-717-2519

Traver District serves the unincorporated town of Traver, located along Highway 99 approximately 30 miles from Fresno in Tulare County, California.

 Advice Letter 516-A Notice Mailed 2-20-2020      AL 516-A Q&A

2021 Meter Reading Schedule

 

 

DROUGHT INFORMATION (Click Here)

Please read the notice which was mailed with the July 13, 2016 bills. The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.

Notices Sent
 1,2,3 TCP Notice - September 8, 2021
 1,2,3 TCP Notice - June 9, 2021
 1,2,3 TCP Notice - March 10, 2021
 1,2,3 TCP Notice - December 9, 2020
 1,2,3 TCP Notice - September 10, 2020
 1,2,3 TCP Notice - June 10, 2020
 1,2,3 TCP Notice - March 11, 2020
 1,2,3 TCP Notice - December 11, 2019
 1,2,3 TCP Notice - September 20, 2019
 1,2,3 TCP Notice - July 10, 2019
 1,2,3 TCP Notice - March 13, 2019 (Amended 3/27/2019)
 1,2,3 TCP Notice - January 29, 2019
 1,2,3 TCP Notice - October 10, 2018
 1,2,3 TCP Notice - July 11, 2018

Del Oro Traver District TCP Mitigation Project

 
Project Update - December 1, 2021
Many items have been completed, or are nearing completion since the last update.
 
The piping for the backwash pump is nearly complete (left), and the underground piping for the GAC Vessels has been completed and buried (right):
 
 
 
The emergency generator has been placed on the slab, and the electrical conduit has been set:
 
  
 
Project Update - November 3, 2021
In the past three months, there have been significant delays in the Treatment Plant Project due to permitting and supply chain issues. Please see the updated timeline below. The project is estimated to be completed by the end of 2021.
 
The GAC Vessel piping was installed in September; shown here with the backflow pump assembly, which is ready to be hooked up: 
 
 
 
The chemical building arrived in late October, which will house the chlorine used to disinfect the raw water:
 
 
Project Update - July 27, 2021
The GAC Vessel and piping arrived this morning for installation. Please see the updated timeline below for estimated treatment plant completion.
 
The arrival of the GAC Vessels and the piping:
 
 
Offloading the piping for the GAC Vessels:
 
 
Offloading the GAC Vessels for installation:
 
 
GAC Vessels and piping installed on the cement slab:
 
 
 
Project Update - June 29, 2021
The crew is currently building the backwash tank and expects to complete it by Friday, July 2, 2021.
 
 
Project Update - June 4, 2021
This week, crews prepared for and poured the cement pads for the backwash tank ringwall, the chemical room, and the granular activated carbon filters (GACFs) which make up the treatment vessels. They finished the forms, installed rebar, and poured cement. They also re-compacted the generator area in preparation for its cement pad.
 
Backwash Tank Ringwall:
 
 
Chemical Room Pad:
 
 
GACF pad:
   
 
Generator Pad Re-Compaction:
 
Project Update - May 28, 2021
After fulfilling the additional permit requirements, crews are back at work on the treatment plant. The county inspection was completed for the ring wall, chemical room, and for the treatment vessel pad. They are currently preparing to pour the cement pads for the generator and for the treatment plant vessels. They plan on puring cement next week. Once poured, the cement will cure for two weeks before placing anything on the pads.
 
 
Project Update - April 7, 2021
During the past month, the contractor was informed by Tulare County of additional permit requirements. While awaiting the updated permit, crews have stayed busy installing rebar for the backwash tank wall, and completing that form. Concrete will be poured to form the tank wall when approval is granted. 
 
 
 
Preparations are continuing for the concrete pads for the vessels.
 
 
Project Update - March 5, 2021
The storm drain pond was completed this week, with riprap placed around the inlets. The old pipe has been disconnected to Well 1, which is no longer in use. Preparations are being made to start pouring concrete pads, including leveling the lot and fabricating rebar.
 
 
 
Project Update - February 26, 2021
The construction crew worked to keep the street clean while grading the storm drain pond this week, as shown in the following pictures:
 
 
 
Project Update - February 11, 2021
The construction crew cleaned and leveled the storm drain pond this week, as shown in the following pictures:
 
 
 
In addition, trenching was done, and electrical conduit was installed:
 
    
 
Finally, forms are going up to pour the walls for the backwash tank:
 
 
 
Project Update - January 26, 2021
The construction crew broke ground on the Traver TCP Treatment Plant the week of January 11, 2021. Because the treatment plant requires a new backwash tank, crews first needed to bypass and abandon the mainline currently running through the site for that tank. To avoid interruption of service, the bypass was hot tapped into the existing lines.
 
Here, personnel are shown tapping into the existing line (bottom of photo 1), and connecting the new bypass into the existing line running parallel to the street (right side of photo 2).
 
 
 
Summary
The synthetic organic chemical and carcinogen 1,2,3 Trichloropropane (TCP) was detected in Well 3 at levels exceeding the maximum contaminant level (MCL). There are only two active groundwater wells available to supply the surrounding community. Well 3 provides a capacity of 550 gallons per minute to the area. Provost & Pritchard Consulting Group and Dawson-Mauldin Construction will install two Granular Activated Carbon (GAC) Vessels along with the accompanying structures, apparatuses, and instrumentation at the well site to remove TCP from the water. The GAC vessels are essentially large-scale versions of a Brita Filter. Additionally, the nitrate concentration will be monitored due to high nitrate levels found in the area. Construction began in January 2021, with the goal to start treatment in June 2021. 
 
Timeline (as of 1/13/21 - subject to change)
Notice to Proceed - December 2020
Submittals and Review - December 2020/January 2021
Mobilization/Clearing - January-May 2021
Construction - January 2021
Filter Media Installation - May 2021 July 2021 (as of 6/29/21) December 2021 (As of 11/3/21)
Start-up - May/June 2021  August 2021 (as of 6/29/21) December 2021 (As of 11/3/21)
Demobilization - May/June 2021  August 2021 (as of 6/29/21) December 2021 (As of 11/3/21)
 
Treatment Train
Well
•Treatment location at Well 3
GAC Vessels
•Manufactured by AqueoUSVets
•Two GAC filters for redundancy and backwash
Disinfection
•Chlorine injection by chemical dosing pump
Analyzers
•Chlorine Residual Analyzer
•Nitrate Analyzer
Distribution System
•Treated water is distributed through the existing system after treatment
•Backwash water will be sent to a nearby county stormwater basin
 
AqueoUSVets GAC Vessel Example (Traver District's configuration will differ):
 
Rendering of the GAC Vessels at the Traver TCP Treatment Plant:
 
Overhead plan rendering of the Traver TCP Treatment Plant:
 
 
 
Update - 2015 Meter Exchange Project

Installation of meters in Traver is complete as of December 2017. Customers billed flat rate will be transitioning to metered rates for their February 2018 bills. Since flat rate service is billed in advance, flat rate customers will not receive a January 2018 bill as metered service is billed in arrears. Please see the letter that was sent to flat rate customers with the December 2017 bills for additional information:

Letter re: Change to Metered Service

2015 Meter Exchange Project

Flat Rate customers will be gradually transitioned to meters no later than the end of 2016.

2015 Emergency Standby Well Project- Last Update: 10/16/15

One of Del Oro Water Company’s first priorities for our Traver District customers is to undertake necessary improvements to Well #2 (the standby well). Well #2 has a water-level deficiency due to the water table having dropped to below the level of the well’s pump settings. It appears that the over drafting of the basin in that area has contributed to the significant draw down of the water table during the severe drought we are all experiencing.

In order to prevent future water outages and maintain the health and safety of the water system, Del Oro Water Company is immediately undertaking a depth increase of Well #2, as well as assessing and addressing any other conditions with the well which may be found. The total cost of the project is estimated, at this time, to be approximately $15,000 to $20,000.

METERED Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

New Service Advance Deposit $ 215.31
   
Meter Size Monthly Charge
3/4 inch $     71.77
1 inch $    107.61
1 1/2 inch $    197.22
2 inch $    304.75
3 inch $    555.65
4 inch $    914.09
6 inch $ 1,810.18
   
Quantity Rate  
For all water used, per 100 cubic feet $ 0.741
   
Late Fee  
For monthly bills not paid by the due date $ 10.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.43% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

FLAT RATE Service Charges
The Service Charge is a Flat Rate Service Charge which is applicable to all flat rate water service.

New Service Advance Deposit  
Each single-family residential unit $ 191.25
Each business unit $ 306.00
Churches $ 152.97
School Fire Service $ 302.82
   
Service Type Monthly Charge
Each single-family residential unit $   63.75
Each business unit $  102.00
Churches $   50.99
School Fire Service $  100.94
   
Late Fee  
For monthly bills not paid by the due date $ 10.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.43% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Special Conditions - Traver Annual General METERED Service
  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer if the utility for at least 12 months, the resident may elect at the begininng of the calendar year, to pay prorated service charges in advance in intervals of less than one year in accordance with the utility's established billing periods.
     
  2. The established billing cycle for water used is monthly.
     
  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
     
  4. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
     
  5. A late charge will be imposed per Schedule No. LC.
     
  6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
     
  7. The CPUC granted and approved on January 1, 2020, for the Traver District an Interim Rate Increase, followed by Resolution No. W-5229 dated August 6, 2020, granting a General Rate Increase and eliminating the $10.54 Lost Revenue Surcharge. With approval of this Advice Letter No. 523, DOWCTR is granted reimbursement of the under-collected revenues in the amount of $23,484.72 as a one-time surcharge over approximately forty-eight (48) billing cycles at $2.45 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.

Special Conditions - Traver Annual General FLAT RATE Service

  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer if the utility for at least 12 months, the resident may elect at the begininng of the calendar year, to pay prorated service charges in advance in intervals of less than one year in accordance with the utility's established billing periods.
     
  2. The established billing cycle for water used is monthly.
     
  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
     
  4. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
     
  5. A late charge will be imposed per Schedule No. LC.
     
  6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.

 
 
 
 
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