Unscheduled Outage Fri. Nov 15, 2019 in Paradise Pines District, Magalia, CA.
   Water to the area of South Park Drive and West Park Drive is currently off. Cause is being investigated and repairs will be underway ASAP.
   Updated 11:48 AM, 11/15/19

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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Advice Letter 491

  • Interim Rate Surcharge
  • Interim Rate Surcharge
  • Effective: September 20, 2017
  • Effective: September 20, 2017
  • Posted: September 20, 2017
  • Posted: September 20, 2017
  • Last update: 12 October 2017

The CPUC granted and approved on May 24, 2017 for the Tulare District an Interim Rate Increase, followed by Resolution No. W-5148 dated September 14, 2017, granting a General Rate Increase. With the approval of Advice Letter No. 491, DOWCTU is granted reimbursement of under-collected revenues in the amount of $8,126.74 as a one-time surcharge over approximately twelve (12) billing cycles at $5.99 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.

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