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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Advice Letter 491

  • Interim Rate Surcharge
  • Interim Rate Surcharge
  • Effective: September 20, 2017
  • Effective: September 20, 2017
  • Posted: September 20, 2017
  • Posted: September 20, 2017
  • Last update: 12 October 2017

The CPUC granted and approved on May 24, 2017 for the Tulare District an Interim Rate Increase, followed by Resolution No. W-5148 dated September 14, 2017, granting a General Rate Increase. With the approval of Advice Letter No. 491, DOWCTU is granted reimbursement of under-collected revenues in the amount of $8,126.74 as a one-time surcharge over approximately twelve (12) billing cycles at $5.99 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.

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