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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Drought Status

To report a violation of the water use restrictions, please use the Public Water Use Violation Reporting form.

Click here for the Water Budget Calculator


8% CONSERVATION REQUIRED
All water suppliers, including Del Oro, are required to implement MANDATORY CONSERVATION to continue the Governor-mandated statewide conservation requirement. Please refer to your district below for further information.

Del Oro is closely monitoring the status of the drought. This page will be updated as we get additional news regarding specific water supplies in each District.

Summary

Effective April 2015, Del Oro has implemented Rule 14.1: Water Shortage Contingency Plan. All Del Oro Water Company customers are asked for their cooperation in conserving water as ordered by Governor Edmund G. Brown Jr.  He has proclaimed (and extended) a State of Emergency and has mandated a continued statewide reduction in water use.  Please click on your district, below, to view the notices which were enclosed with all July 2016 bills describing specific measures customers should take to conserve water. Your cooperation is greatly appreciated.

On February 8, 2017, the State Water Resources Control Board voted to extend the emergency regulation through April 30, 2017. This decision was made in response to the Governor's Executive Order B-37-16, titled "Making Water Conservation a California Way of Life", which was issued May 9, 2016. The updated regulation continues to require water conservation by all customers in California, but at a lesser level than the 25% that was previously required. Del Oro is requiring 8% conservation for all customers. Notices were mailed with the July bills, to view them, go to your district-specific information below.

District-Specific Information

Please select your District for specific rules, regulations, and information:

Arbuckle Metropolitan
Black Butte Mt. Lassen
Buzztail Paradise Pines (Account numbers beginning with 002 ONLY)
California Pines River Island
County Estates Stirling Bluffs
Ferndale Strawberry
Johnson Park Traver
Lime Saddle Tulare
Magalia (Account numbers beginning with 004 ONLY) Walnut Ranch

Rebates

Rebates are available from the State of California for turf replacement and low-flow toilets in single-family residences (homes). For information and to apply, visit www.SaveOurWaterRebates.com.

Current Statewide Status

More information about the drought can be found at the California Department of Water Resources' Drought Information page.

Archive of 2014-2016 Updates

 

 
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