Del Oro is proudly celebrating 50 years of serving California

Search

For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Camp Fire Update

11/21/2018 - 1:20pm 

DEL ORO WATER COMPANY RESCINDS BOIL-WATER-ORDER FOR PARADISE PINES, LIME SADDLE, MAGALIA, AND BUZZTAIL DISTRICTS. 

Del Oro Water Company advises its water users that the boil water notice has been rescinded for the following districts: PARADISE PINES, MAGALIA, LIME SADDLE, & BUZZTAIL. Lab tests have confirmed that the water is safe to consume in all districts affected by the Camp Fire.

Del Oro Water Company advises its water users to flush their lines for several mintues to eliminate air and sediment in their service lines and plumbing.

 

###

11/19/2018 - 1:50pm 

DEL ORO WATER COMPANY RESCINDS BOIL-WATER-ORDER FOR STIRLING BLUFFS DISTRICT. 

Del Oro Water Company advises its water users that the boil water notice has been rescinded for the Stirling Bluffs District ONLY. The orignal boil water notice is still in effect for the following districts: PARADISE PINES, MAGALIA, LIME SADDLE, and BUZZTAIL.

Refer to the Amended Boil-Water-Notice

###

 

11/10/2018 - 4:00pm 

DEL ORO WATER COMPANY ISSUES BOIL-WATER-ORDER

Refer to Boil-Water-Notice

As a result of the Camp Fire, the Del Oro Water Company’s following districts: PARADISE PINES, MAGALIA, LIME SADDLE, STIRLING BLUFFS & BUZZTAIL, in conjunction with the State Water Resources Control Board, Division of Drinking Water, is advising all its customers and/or emergency responders that the water from the Districts may not be safe to drink.  We advise people to boil the tap water or use bottled water for drinking and cooking purposes.  This is a safety precaution to avoid stomach or intestinal illness as much of the water delivery system has been dewatered, which can allow contaminates to enter the water system.  The affected area includes all customers served by the PARADISE PINES, MAGALIA, LIME SADDLE, STIRLING BLUFFS & BUZZTAIL

Cal Fire has also requested that our customers conserve water, and minimize non-fire related consumption.  We will inform you when tests show that water is safe to drink and you no longer need to boil your water.  We are working to resolve the problem as soon as possible.

Our hearts and thoughts go out to our customers, co-workers and friends who have been affected by this fire.  Please note that any collection will be suspended during this time, so residents do not need to worry about their bill through this emergency.

With history dating back to 1963, Del Oro Water Company and its dedicated professionals who provide regulated drinking water services are firmly committed to producing and delivering a safe and dependable supply of quality water. 

We strongly urge our customers to heed any evacuation warnings and orders; please be safe out there.

 

###

Copyright © 2016 Del Oro Water Company. All rights reserved.