Del Oro is proudly celebrating 50 years of serving California

Search

For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

EAST PLANO - Stage 4 Mandatory Conservation

EAST PLANO WELL STATUS

Water is SAFE TO DRINK. It is no longer necessary for customers to boil water or consume bottled water.

 

IMMEDIATE IMPLEMENTATION OF RULE 14.1 STAGE 4

On Saturday, September 10, 2016, Tulare District’s East Plano Service Area experienced a water outage as a result of an unexpected decrease in the water level in the well. This resulted in failure of the pump. Del Oro replaced the pump and water service was restored on Tuesday, September 13, 2016. However, the water level in the well remains dangerously low.

Effective immediately, the East Plano Service Area is activating Rule 14.1 Stage 4 restrictions:

  • Outside watering is now prohibited, except when watering with a hand-held bucket or a continuously monitored hose (see notice for details).
  • Customers are required to reduce water use by at least 25%.

The complete list of Rule 14.1 Stage 4 mandatory restrictions is printed on the notice which was hand delivered to all customer properties on Wednesday, September 14, 2016. DOWC will continue to print Water Usage Guidelines on each customer’s bill; these guidelines show each customer what their maximum water use should be to achieve 25% conservation compared to 2013. Rule 14.1 is also available at: www.delorowater.com/rule14.1.html

For further information, please call Del Oro at 1-877-335-6764 or 1-530-717-2513.

Copyright © 2016 Del Oro Water Company. All rights reserved.