Del Oro Water Company is firmly committed to producing and delivering a safe, dependable supply of quality water in an efficient, cost effective manner with service that exceeds the expectations of our customers.
SRF Refund Information
Lime Saddle, Magalia, and Paradise Pines District customers, see your District webpages for more information about the refund you may see on your monthly statement.
Del Oro is pleased to announce that we have moved to a new web account management system.
customers now have access to additional account management and analysis
tools to better track your water usage and billing history, as well as
new options for managing your account preferences.
Del Oro would like to remind customers that, if you use online bill pay services through your personal bank, payments may take up to 10 days to reach Del Oro.
Please plan ahead when mailing your payments or using online bill pay services to allow time for payment to arrive prior to the due date.
For BILLING inquiries or SERVICE requests, or to pay your bill by phone using your valid credit card, debit card, or checking account:
Customer Service Representatives are available to assist you Monday-Friday 8:00 am-5:00 pm