Del Oro is proudly celebrating 50 years of serving California

Search

For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

Drought Status (C- & D-sized Districts)

IMPORTANT: If your account number begins with "002", go back to the previous page and choose "Paradise Pines" District

Summary

THE STATE OF CALIFORNIA HAS RESCINDED MANDATORY CONSERVATION REQUIREMENTS AS OF APRIL 26, 2017 but continues to prohibit wasteful water practices. These include outdoor watering during or within 48 hours of measurable rainfall, hosing down sidewalks, and overwatering which cause runoff onto sidewalks and into gutters.

THE STATE OF CALIFORNIA HAS EXTENDED THE DROUGHT RESTRICTIONS THROUGH APRIL 2017 and continues to require Del Oro to implement mandatory conservation, in order to achieve water use reductions.

 

The Good News:
Del Oro has been allowed to move from 2-day-a-week watering to 3-day-a-week watering, effective immediately. Also, customers are required to reduce water use by just 8%, down from the previous 25% requirement.

Del Oro is therefore moving from Stage 3 to Stage 2 of RULE 14.1: Water Shortage Contingency Plan, effective with Advice Letter 459. For more information, please read the notice which was mailed to all customers with the July 2016 bills.

 

To report a violation of the water use restrictions, please use the Public Water Use Violation Reporting form.

Click here for the Water Budget Calculator

 

Restrictions

Del Oro highly recommends downloading and printing the Stage 2 Mandatory Conservation Summary and posting it somewhere you can refer to it easily.

Outdoor Irrigation Restrictions

Limited watering days are now in effect for ALL district. Outside watering (ie. lawns & gardens) is NOT to be done between the hours of 8 AM and 6 PM.The Watering Schedule is restricted to no more than three (3) days per week as follows:

• Customers who’s street address ends in an odd number (1,3,5,7,9) are to water on Wednesdays, Fridays, and/or Sundays only
• Customers who’s street address ends in an even number (0,2,4,6,8) are to water on Tuesdays, Thursdays, and/or Saturdays only
• Customers with no street address are to water on Tuesdays, Thursdays, and/or Saturdays only
No outside watering is to be done on Mondays.
• Hand and drip watering may be done at any time, but you must still conserve 8%

Obligation to Fix Leaks, Breaks or Malfunctions

All leaks, breaks, or other malfunctions in the customer’s plumbing fixtures and/or irrigation system must be repaired within three (3) business days of written notification by Del Oro, unless other arrangements are made with Del Oro. “Written notification” includes door tags.

Prohibited Uses of Water

  1. The application of potable water to driveways and sidewalks
     
  2. The use of potable water in a water feature, except where the water is part of a recirculating system
     
  3. The application of potable water to outdoor landscapes during and within forty-eight (48) hours after measurable rainfall
     
  4. The serving of drinking water other than upon request in eating or drinking establishments, including but not limited to restaurants, hotels, cafes, cafeterias, bars, or other public places where food or drink are served and/or purchased
     
  5. Irrigation of ornamental landscape on public street medians
     
  6. Irrigation outside of newly constructed homes and buildings with potable water unless the potable water is delivered by a drip irrigation systems and/or micro spray irrigation system
     
  7. The application of potable water to landscapes in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures
     
  8. The use of a hose that dispenses potable water to wash vehicles, including cars, trucks, buses, boats, aircraft, and trailers, whether motorized or not, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use

Operators of hotels and motels shall provide guests with the option of choosing not to have towels and linens laundered daily. The hotel or motel shall prominently display notice of this option in each guest room using clear and easily understood language.

Limits on Filling Residential Swimming Pools and Spas: Re-filling and initial filling of single-family residential swimming pools or outdoor spas with potable water is prohibited, except to maintain required operating levels of existing pools and spas or as a result of completing structural repairs to the swimming pool or outdoor spa.

Limits on Filling Ornamental Lakes or Ponds: Filling or re-filling ornamental lakes or ponds with potable water is prohibited, except to the extent needed to sustain aquatic life, provided that such animals are of significant value and have been actively managed within the water feature prior to the implementation of any staged mandatory restrictions of water use as described in this Rule.

Other duly adopted restrictions on the use of potable water as prescribed from time to time by the Commission or other authorized government agencies may be added at any time.

Current Conservation Statistics

Del Oro thanks every customer who is conserving water for your personal efforts to help ensure we all have enough water these severe drought years. The following are water conservation statistics, by billing month, as compared to water used in the same period in 2013.

2017

   
  Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec Average
Arbuckle (11%) 40% 72% 68%                 58%
Black Butte 7% (3%) 40% 36%                 25%
Buzztail 30% 36% 63% 34%                 42%
California Pines (3%) 31% 24% 31%                 23%
Country Estates 5% 32% 20% 9%                 16%
Ferndale (2%) 25% 3% 5%                 9%
Johnson Park 32%** (57%) 5% 20%                 2%
Lime Saddle  (5%) 34% 21% 34%                 23%
Magalia (5%) 18% 11% (12%)                 3%
Metropolitan (22%) 40% 20% 37%                 24%
River Island (18%) 40% 8% 32%                 22%
Stirling Bluffs  (17%) 28% 14% (5%)                 7%
Strawberry 65%** 14%** (22%)** (208%)**                 (5%)
Traver 38% 20% 26%                   29%
Tulare 64% 13% 13%                   39%
* Preliminary Figures, subject to revision
**Meter reads were estimated Jan-Mar due to snow. April reads were audited and corrected.

 

2016

District Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec Average
Arbuckle (12%) 26% 62% 18% 40% 25% 36% 50% 13% 57% 49% 46% 38%
Black Butte 2% (14%) 41% 49% 48% 62% 32% 27% 5% (28%) 56% 35% 31%
Buzztail 13% 2% 50% 58% 76% 68% 45% 29% 14% 25% 58% 67% 43%
California Pines (35%) 16% 27% 27% 21% 33% 14% 40% 31% (5%) 32% 22% 22%
Country Estates 3% 30% 17% 2% 43% 52% 24% 37% 18% 8% 32% 27% 29%
Ferndale (2%) 14% 2% (5%) (2%) 24% 3% 16% 5% (20%) 29% 3% 7%
Johnson Park 7% 3% (34%) 15% 23% 56% 36% 41% 25% (14%) 31% 22% 26%
Lime Saddle 21% 41% 18% 13% 49% 27% 29% 13% 23% 7% 52% 41% 27%
Magalia 18% 23% 8% (7%) 40% 43% 35% 42% 16% 7% 36% 35% 29%
Metropolitan (15%) 20% 12% 11% 30% 42% 20% 45% 40% 29% 41% 20% 32%
River Island (3%) 15% 8% 40% 32% 44% 17% 23% 10% (2%) 31% (9%) 21%
Stirling Bluffs (14%) 23% 14% 4% 50% 56% 39% 43% 50% 12% 53% 48% 40%
Strawberry 4% 0% (54%) 5% 68% 21% 15% 17% (27%) 15% 48% 8% 16%
Traver 36% (1%) 28% 9% 29% 4% 29% (2%) (5%) 22% (8%) 19% 15%
Tulare 64% 11% 12% 45% 59% 47% 62% 57% 47% 45% 37% 24% 49%
Walnut Ranch 34% 20% 24% 40% 14% 0% 29% (49%) 45% 61% 20% 61% 26%

 

Please note, full 2015 data for the following districts is currently unavailable as Del Oro only recently acquired the districts: Black Butte, Buzztail, Traver.

2015

District Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average
Arbuckle (7%) 19% 0% 38% 34% 9% 43% 60% (14%) 41% 45% 51% 33%
California Pines (80%) 44% 24% 11% (17%) 46% 23% 40% 10% (8%) 38% 41% 20%
Country Estates (21%) 25% 16% (15%) 10% 62% 39% 46% 36% 20% 50% 44% 34%
Ferndale (22%) 21% (4%) (1%) (21%) 25% 15% 15% 12% (24%) 23% 9% 6%
Johnson Park 19% 16% 3% (27%) 13% 64% 42% 50% 39% (5%) 26% 13% 34%
Lime Saddle (10%) 19% (22%) (24%) 42% 45% 39% 39% 34% 17% 33% 46% 30%
Magalia (19%) 20% (1%) (18%) 33% 50% 37% 50% 40% 6% 4% 34% 28%
Metropolitan 9% 24% 13% 19% 8% 58% 11% 30% 27% 10% 35% 24% 26%
River Island (53%) 10% (29%) 21% 20% 53% 46% 21% 25% 5% 53% 26% 28%
Stirling Bluffs (11%) 37% 3% (47%) 42% 62% 20% 46% 47% 1% 28% 51% 34%
Strawberry (1%) 28% 3% 16% 55% 51% 37% 24% (4%) 16% 46% 4% 27%
Traver           47% 24% 7% (20%) 24% (21%) 28% 16%
Tulare 41% 16% (2%) 13% 63% 51% 54% 59% 35% 62% 65% 49% 47%
Walnut Ranch 1% 5% (11%) 27% 12% 3% 50% (1%) 49% 43% 36% 42% 28%

Please note, 2014 data for the following districts is currently unavailable as Del Oro only recently acquired the districts: Black Butte, Buzztail, Traver.

2014

District May Jun Jul Aug Sep Oct Nov Dec Average
Arbuckle 22% (17%) (11%) 46% (19%) 33% 13% 44% 14%
California Pines 8% 36% 17% 19% 36% (35%) (2%) 39% 17%
Country Estates (9)% 24% 9% 20% 25% 8% 3% 31% 14%
Ferndale (29)% 9% 5% 8% 12% (1%) (2%) 2% 2%
Johnson Park 5% 22% 9% 23% 23% (6%) 8% 17% 15%
Lime Saddle 37% 14% 3% 11% 28% (5%) 46% 48% 20%
Magalia 18% 27% 11% 32% 27% (16%) 27% 33% 21%
Metropolitan 6% 29% 7% 16% 25% 25% 19% 40% 20%
River Island 9% 31% 5% 12% 14% 4% 6% 17% 13%
Stirling Bluffs 35% 19% 7% 16% 36% (35%) 35% 51% 19%
Strawberry 56% 43% 15% 16% (8)% 26% 26% 28% 26%
Tulare (14%) 13% 31% 27% 12% (4%) 30% (7%) 14%
Walnut Ranch (17%) (1%) 17% (21%) 42% 38% 27% 45% 15%

Additional Information:

The following is a list of resources for information on how to monitor your water use and conserve water. It is not exhaustive; additional resources can be found through internet search engines (ie. google). A different conservation tip is also printed on your bill each month.

Return to Del Oro Water Company's General Drought Information page

 

Copyright © 2016 Del Oro Water Company. All rights reserved.