Del Oro Water Company
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Del Oro Water Company
Drawer 5172
Chico, CA 95927

Director of Community Relations
E-mail


Arbuckle Water Company

 

To contact a Customer Service Representative,
Arbuckle District customers please dial 530-809-3987

2008 Consumer Confidence Report

Advice Letter No. 270-A; Reimbursement of WQMAFees
           (effective June 23, 2010)

Advice Letter No. 268-A; Reimbursement of CDPH Fees
           (effective May 12, 2010;  updated June 9, 2010)

Advice Letter No. 250-A; Reimbursement of Uncollected Revenue
           (effective January 4, 2010)

Advice Letter No. 249; General Rate Increase of 52.2%
           (effective December 13, 2009)


 New Service Advance Deposit      
   

 $ 365.40
 
 Flat Rate Service   $  60.90

Reimbursement of WQMA Fees
As authorized by the California Public Utilities Commission, all bills are subject to a one-time surcharge of $4.02, to be billed at $1.34 over three (3) consecutive billing cycles. This charge offsets expenses billed to the Arbuckle District resulting from the tracking of Water Quality Memorandum Account (WQMA) expenses resulting from the adoption of National Primary Drinking Water Regulations and not accounted for in the current rates.
(effective May 17, 2010, per Advice Letter No. 270)

Reimbursement of CDPH Fees
As authorized by the California Public Utilities Commission, all bills are subject to a one-time surcharge of $6.11, to be billed at $2.04 over three (3) consecutive billing cycles. This charge offsets expenses billed to the Arbuckle District resulting from the tracking of California Department of Public Health (CDPH) User Fees not accounted for in the current rates.
(effective May 7, 2010, per Advice Letter No. 268)

Uncollected Revenue Surcharge
Per Advice Letter No. 250, dated December 8, 2009, granting Interim Rate Relief and Resolution No. W-4805, dated November 4, 2009, granting a General Rate Increase, producing under-collected revenues amounting to $5,517.60 from July 7, 2009 through December 3, 2009. The uncollected revenues are imposed in a one-time surcharge of $104.11, to be billed over a period of twenty four (24) billing cycles at $4.34 per month per customer
(
effective December 9, 2009, per Advice Letter No. 250-A).

California Public Utilities Commission Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.