Arbuckle Water Company

To contact a Customer Service Representative,
Arbuckle District customers please dial 530-809-3987

2010 Consumer Confidence Report

2009 Consumer Confidence Report

Active Advice Letters

New Service Advance Deposit	$ 254.12
Flat Rate Service	$  63.53

California Public Utilities Commission Reimbursement Surcharge

A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Special Conditions - Arbuckle Annual General FLAT RATE Service

1. The above flat rates apply to a service connection no larger than 1-inch in diameter.
   
   
2. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the residents may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods. 
   
   
3. The established billing cycle for water used is monthly.
   
   
4. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period.  If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
   
   
5. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF. 
   
   
6. A late charge will be imposed per Schedule No. LC.
   
   
7. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
   
   
8. As authorized by the California Public Utilities Commission, the Flat Rate is increased from $60.90 to $62.59 to offset increased power costs over the amount that was authorized in Resolution No. W-4805.  The increase will be reflected as a Power Offset Quantity Rate Surcharge in the amount of $1.69 as submitted in Advice Letter No. 283, date April 1, 2011.
   
   
9. As authorized by the California Public Utilities Commission, all bills are subject to a one-time Surcharge of $1.41 over approximately twelve (12) billing cycles approval of Advice Letter No. 296. This charge offsets the Environmental Protection Agency's adopted National Primary Drinking Water Regulation for water testing for the period of January 1, 2010 through December 31, 2010.