East Plano District

To contact a Customer Service Representative,
East Plano District customers please dial 530-809-3978

Para hablar con un Representante de Servicio al Cliente,
clientes de East Plano District por favor marque 530-809-3978

Public Notification

Public Meeting Notice A public meeting is scheduled for Wednesday, May 30th at 7:00 P.M. at the Vandalia Elementary School located at 271 East College Avenue, Porterville, CA 93257.  For more information, see Advice Letter 333 below.

 2010 Consumer Confidence Report

Active Advice Letters

Flat Rate Service
New Service Advance Deposit	$  218.40
	Monthly Charge
Single-family residential	$  43.68
Duplex	$  70.09
Triplex	$  100.57
Fourplex	$  121.89
Late Fee
For monthly bills not paid by the due date	$ 5.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Special Conditions - East Plano Annual General FLAT RATE Service

1. The annual charge applies to service during the 12 month period commencing January 1 and is due in advance.  If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calender year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
   
   
2. The established billing cycle for water used is monthly.
   
   
3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period.  If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
   
   
4. All rates are subject to the reimbursement fee set forth in Schedule No. UF
   
   
5. A late charge will be imposed per Schedule No. LC
   
   
6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
   
   
7. The residential flat rate charges apply to service connections not larger than one-inch diameter.
   
   
8. All services not covered by the above classification will be furnished only on a metered basis.
   
   
9. The monthly flat rate charge is due in advance, in accordance with the utility's established billing period.
   
   
10. As authorized by the California Public Utilities Commission (CPUC), all bills are subject to a one-time Surcharge of $57.14 billed over approximately eighteen (18) billing cycles at $3.17 per month to each customer's bill upon approval by the CPUC of Advice Letter No. 328-A. This charge offsets the California Department of Public Health fees as billed to the East Plano District for Fiscal Year July 1, 2011 through June 30, 2012.

Please see the back of your bill for additional information about other services and fees.