Del Oro Water Company
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Del Oro Water Company
Drawer 5172
Chico, CA 95927

Director of Community Relations
E-mail


Johnson Park District

 

To contact a Customer Service Representative,
Johnson Park District customers please dial 530-809-3989

   Cold Weather Reminder

As the cold weather sets in, Del Oro would like to remind customers to winterize your homes. 

Insulating pipes can help prevent damage due to freezing.

If leaving your property empty for an extended period of time, we recommend shutting off the water and draining the pipes to prevent damage.



 2012 Meter Reading Schedule

November 30, 2011 - Letter to all Customers
Beginning January 1, 2011 payments will no longer be accepted at US Bank.

 2010 Consumer Confidence Report

 2009 Consumer Confidence Report

Active Advice Letters


Advice Letter 278

General Rate Increase
Effective: January 11, 2011



Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rates below.

New Service Facility Fee
(Rocky Ledge Estates residents ONLY)
$ 9,173.00
   
New Service Advance Deposit $ 220.41
   
Meter Size Service Charge
 5/8 x 3/4 inch (most homes have these) $  24.49
3/4-inch $  36.73
1-inch (all Rocky Ledge Estates) $  61.26
1-1/2-inch $ 122.50
2-inch $ 195.99
   
 Quantity Rate  
 For all water used, per 100 cubic feet $ 2.58

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Special Conditions - Johnson Park Annual General METERED Service

  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the residents may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.

  2. The established billing cycle for water used is monthly.

  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period.  If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.

  4. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF. 

  5. A late charge will be imposed per Schedule No. LC.

  6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.