Del Oro Water Company
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Del Oro Water Company
Drawer 5172
Chico, CA 95927

Director of Community Relations
E-mail


Magalia District

 

To contact a Customer Service Representative,
Magalia District customers please dial 530-809-3992

Regional Intertie Project Updates

 2012 Meter Reading Schedule

 2010 Consumer Confidence Report

 2009 Consumer Confidence Report

Check the level of Lake Oroville:
http://cdec.water.ca.gov/cdecapp/resapp/getResGraphsMain.action


Active Advice Letters


  
Advice Letter 301

Update to Special Conditions
Effective: May 19, 2010

Advice Letter 263

CPI Rate Increase of 2.7%
Effective: May 10, 2010


Advice Letter 247

General Rate Increase of 10.33%
Effective: November 6, 2009



Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rates below.

New Service Advance Deposit  $ 207.99
     
Meter Size Service Charge SRF Surcharge
(effective 6/4/08)
 5/8 x 3/4 inch (most homes have these) $  23.11
$  3.87
3/4-inch $  34.66
$  5.80
1-inch $  57.77
$  9.67
1-1/2-inch
$ 19.34
2-inch  $ 184.86 $ 30.94
     
 Quantity Rate    
 For all water used, per 1000 gallons
$ 3.479

State Revolving Fund (SRF) Loan Surcharge
The monthly SRF surcharge is specifically for the repayment of the State Revolving Fund for the Regional Intertie Project, as authorized by Decision 08-05-032. The monthly rates are subject to adjustment.

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Special Conditions - Magalia Annual General METERED Service

  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the residents may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods for water used.

  2. The opening bill for meter service, except upon conversion from flat rate service, shall be the established annual service charge for the service. Where initial service is established after the first day of the year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period.  If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.

  3. The established billing cycle for water used is monthly. The billing cycle may be at longer intervals during the winter season.

  4. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF. 

  5. A late charge will be imposed per Schedule No. LC.

  6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.

  7. Charge for Commitment of Future Service. By Decision No. 08-05-032, the Commission authorized the Utility to impose a surcharge (SRF Surcharge) for repayment of a State Revolving Fund Loan to fund the construction of the Regional Intertie Project authorized by that Decision. In lieu of the SRF Surcharge set forth in Schedule LS-1A, an Applicant for new service who does not wish to actually receive service at the time of application but rather seeks only a firm commitment by the utility to provide service at some date in the future, shall be assessed a one-time charge of equal to (a) the applicable monthly SRF Surcharge for the meter size for which a service commitment is sought times (b) 240 months. An applicant assessed the charge described herein shall not be subject to the SRF surcharge or the SRF Surcharge Connection Fee set forth in Schedule MD-1A when the applicant actually begins receiving water service.

    Within each of the three districts all new customers [applicants] requesting service to any previously un-served premises will be charged a SRF Surcharge Connection Fee calculated as the total of the monthly surcharges applicable from the effective date of the original tariff schedule [May 30, 2008] authorizing the surcharge to the date of connection.

  8. Per Advice Letter No. 230 dated January 1, 2009 granting an Interim Rate Increase and Resolution No. W-4797, dated October 29, 2009 as corrected by Resolution W-4807, dated November 4, 2009, granting a General Rate Increase, under-collected revenues amounting to $6,755.36 from January 1, 2009 through November 10, 2009 are imposed in a surcharge of $24.74 per customer over approximately six (6) billing cycles at $4.12 per month to each customer's bill upon approval by the California Public Utilities Commission. If over-collection of funds occurs, a credit will be issued to the customers.