Del Oro Water Company
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Del Oro Water Company
Drawer 5172
Chico, CA 95927

Director of Community Relations
E-mail


Pine Flat District

 

To contact a Customer Service Representative,
Pine Flat District customers please dial 530-809-3984

 “Capital Improvement Project" Update
(updated December 21, 2009)

COMPLETE: The project to replace approximately 1,800 feet of 5” steel mainline pipe on Pine Flat Drive with 8” PVC pipe has been completed, including the installation of one new fire hydrant and the intertie between the Pine Flat and Pine Mountain Districts. All customers are now serviced by the new 8" pipeline.
COMPLETE: The new 4" pipeline for Well #5 has been installed.
IN PROGRESS: Well #5 will be online as soon as the generator arrives.
IN PROGRESS: Construction of the treatment facility associated with Well #5, located near the Barn and Meadow wells, is currently on hold while engineers wait for the California Department of Public Health to approve the most recent design modifications.

 2008 Consumer Confidence Report

 2010 Meter Reading Schedule

 Capital Improvement Project

Advice Letter No. 273; Reimbursement for Capital Improvements
           (effective Pending)

Advice Letter No. 270-A; Reimbursement of WQMAFees
           (effective June 23, 2010)

 Advice Letter No. 268-A; Reimbursement of DPH Fees
           (effective May 12, 2010;  updated June 9, 2010)

 Advice Letter No. 260; Consumer Price Index Rate Increase of 2.7%
           (effective April 16, 2010)

 Advice Letter No. 256; Reimbursement of Uncollected Revenue
           (effective February 8, 2010)

 TARIFF SHEET for Advice Letter No. 254; General Rate Increase of 28.2%
           (effective June 30, 2010)

 Advice Letter No. 226; Water Quality Memorandum Acct
           (effective May 19, 2009)

Monthly Metered Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rates below.

New Service Advance Deposit $313.32

 
Meter Size Service Charge
 5/8 x 3/4 inch (most homes have these) $  26.81
3/4-inch $  40.22
1-inch $  67.03
1-1/2-inch $ 134.06
2-inch $ 214.50
3-inch $ 402.18
4-inch $ 670.30
6-inch $1,340.59
   
 Quantity Rate  
 For all water used, per 100 cubic feet $5.30

Reimbursement of WQMA Fees
As authorized by the California Public Utilities Commission, all bills are subject to a one-time surcharge of $4.10, to be billed at $2.05 over two (2) consecutive billing cycles. This charge offsets expenses billed to the Pine Flat District resulting from the tracking of Water Quality Memorandum Account (WQMA) expenses resulting from the adoption of National Primary Drinking Water Regulations and not accounted for in the current rates.
(effective May 17, 2010, per Advice Letter No. 270)

Reimbursement of DPH Fees
As authorized by the California Public Utilities Commission, all bills are subject to a one-time surcharge of $2.85, to be billed at $1.43 over two (2) consecutive billing cycles. This charge offsets expenses billed to the Pine Flat District resulting from the tracking of California Department of Public Health (CDPH) User Fees not accounted for in the current rates.
(effective May 7, 2010, per Advice Letter No. 268)

Reimbursement of Uncollected Revenue
Per Advice Letter No. 233, dated June 11, 2009 (granting an Interim Rate Increase) and Resolution No. W-4822, dated January 21, 2010 (granting a General Rate Increase) under-collected revenues amounting to $13,137.60 from June 11, 2009 through January 18, 2010 are imposed as a one-time surcharge of $67.72 over approximately twelve (12) billing cycles at $5.64 per month on each customer's bill.
(effective February 22, 2009, per Advice Letter No. 256)

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Special Conditions Pine Flat Annual General Metered Service

  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the residents may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
  2. The established billing cycle for water used is monthly.
  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the intitial annual charge shall be credited against the charges for the succeeding annual period.  If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
  4. In the event that a customer terminates service under this schedule and reinstates service at the same location within 12 months, there will be a reconnection charge equal to the minimum charges which would have been billed had the customer not terminated service.
  5. All bills are subject to the Reimbursement Fee set forth in Schedule No. UF.
  6. A late charge will be imposed per Schedule No. LC.