Pine Mountain District

To contact a Customer Service Representative,
Pine Mountain District customers please dial 530-809-3983

Cold Weather Reminder As the cold weather sets in, Del Oro would like to remind customers to winterize your homes.  Insulating pipes can help prevent damage due to freezing. If leaving your property empty for an extended period of time, we recommend shutting off the water and draining the pipes to prevent damage.

 2012 Meter Reading Schedule

 2012 General Rate Case Presentation & Handouts - January 26, 2012

 2010 Consumer Confidence Report

 2009 Consumer Confidence Report

Active Advice Letters

The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rates below.

New Service Advance Deposit	$ 214.32
Meter Size	Service Charge
5/8 x 3/4 inch	$  17.86
3/4-inch	$  26.81
1-inch	$  44.70
1-1/2-inch	$  89.37
2-inch	$ 142.99
3-inch	$ 268.13
4-inch	$ 446.89
6-inch	$ 893.77
Quantity Rate
For all water used, per 100 cubic feet	$ 4.560

California Public Utilities Commission (CPUC) Reimbursement Surcharge

A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Special Conditions Pine Mountain Annual General Metered Service 

1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the residents may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
   
   
2. The established billing cycle for water used is monthly.
   
   
3. The opening bill for meter service, except upon conversion from flat rate service shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period.  If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
   
   
4. In the event that a customer terminates service under this schedule and reinstates service at the same location within 12 months, there will be a reconnection charge equal to the minimum charges which would have been billed had the customer not terminated service.
   
   
5. All bills are subject to the Reimbursement Fee set forth in Schedule No. UF.
   
   
6. A late charge will be imposed per Schedule No. LC.
   
   
7. As authorized by the California Public Utilities Commission, all bills are subject to a one-time surcharge of $1.75 over approximately eighteen (18) billing cycles upon approval of Advice Letter No. 296. This charge offsets the expenses resulting from the Environmental Protection Agency's adopted National Primary Drinking Water Regulations for water testing for the period January 1, 2010 through June 30, 2011.