Del Oro Water Company
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Del Oro Water Company
Drawer 5172
Chico, CA 95927

Director of Community Relations
E-mail


River Island Water District

 

To contact a Customer Service Representative, 
River Island District customers please dial 530-809-3982


Information about the River Island Moratorium and new service wait list.  Effective May 6, 2010


 2008 Consumer Confidence Report; Territory 1       2008 Consumer Confidence Report; Territory 2

2010 Meter Reading Schedule or download a pdf version.


Advice Letter No. 275; Quantity Rate Surcharge
           (posted July 28, 2010)

Advice Letter No. 271; New Service Connection Moratorium
           (effective May 6, 2010)

Advice Letter No. 270-A; Reimbursement of WQMAFees
           (effective June 23, 2010)

Advice Letter No. 268-A; Reimbursement of CDPH Fees
           (effective May 12, 2010;  updated June 9, 2010)

 Advice Letter No. 266; CPI Rate Increase of 2.7%
           (effective May 10, 2010)

 Advice Letter No. 242-C; Water Conservation Memorandum Acct
           (effective November 29, 2009)

 Advice Letter No. 241-D; Schedule 14.1, Mandatory Water Rationing
           (effective November 29, 2009)

 Advice Letter No. 235-B; Interim Rate Increase
           (effective July 8, 2009)

 Advice Letter No. 234; General Rate Increase of 67.5%
           (effective June 22, 2009)

 Advice Letter No. 226; Water Quality Memorandum Acct
           (effective May 20, 2009)

 Advice Letter No. 217; Late Payments and Penalties
           (effective March 13, 2009)

Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rates below.

DOMESTIC Water Service
Meter Size Service Charge
 5/8 x 3/4 inch (most homes have these) $  28.04
3/4-inch $  42.06
1-inch $  70.09
1-1/2-inch $ 140.19
2-inch $ 244.30
   
 Quantity Rate  
 For all water used, up to 10,000 cf,  per 100 cubic feet $ 2.007
 For all water used, over 10,000 cf,  per 100 cubic feet $ 2.767

Interim Rate Increase
Per Advice Letter No. 209, dated January 26, 2009, granting an Interim Rate Increase and Resolution No. W-4759, dated June 18, 2009, granting a General Rate Increase, under-collected revenues amounting to $35,261.22 from January 26, 2009 through June 26, 2009 are imposed in a one-time surcharge of $96.64, to be billed over approximately thirty-six (36) billing cycles, at $2.68 per month per customer.
(effective July 7, 2009, per Advice Letter No. 235-B)

Reimbursement of CDPH Fees
As authorized by the California Public Utilities Commission, all bills are subject to a one-time surcharge of $6.27, to be billed at $2.09 over three (3) consecutive billing cycles. This charge offsets expenses billed to the River Island District resulting from the tracking of California Department of Public Health (CDPH) User Fees not accounted for in the current rates.
(effective May 7, 2010, per Advice Letter No. 268)

Reimbursement of WQMA Fees
As authorized by the California Public Utilities Commission, all bills are subject to a one-time surcharge of $64.80, to be billed at $3.60 over eighteen(18) consecutive billing cycles. This charge offsets expenses billed to the River Island District resulting from the tracking of Water Quality Memorandum Account (WQMA) expenses resulting from the adoption of National Primary Drinking Water Regulations and not accounted for in the current rates.
(effective May 17, 2010, per Advice Letter No. 270)

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.


IRRIGATION Water Service
Meter Size Service Charge
 5/8 x 3/4 inch $  16.43
1-inch $  24.65
2-inch $ 131.46
   
 Quantity Rate  
 For all water used, up to 2,500 cf,  per 100 cubic feet $ 1.699
 For all water used, over 2,500 cf,  per 100 cubic feet $ 2.613

Interim Rate Increase
Per Advice Letter No. 209, dated January 26, 2009, granting an Interim Rate Increase and Resolution No. W-4759, dated June 18, 2009, granting a General Rate Increase, under-collected revenues amounting to $35,261.22 from January 26, 2009 through June 26, 2009 are imposed in a one-time surcharge of $134.38, to be billed over approximately thirty-six (36) billing cycles, at $3.73 per month per customer.
(effective July 7, 2009, per Advice Letter No. 235-B)

Reimbursement of CDPH Fees
As authorized by the California Public Utilities Commission, all bills are subject to a one-time surcharge of $6.27, to be billed at $2.09 over three (3) consecutive billing cycles. This charge offsets expenses billed to the River Island District resulting from the tracking of California Department of Public Health (CDPH) User Fees not accounted for in the current rates.
(effective May 7, 2010, per Advice Letter No. 268)

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.


PRIVATE FIRE PROTECTION SERVICE

 For each 4" fire hydrant with one 2.5" outlet $  2.50
 For each 6" riser hydrant with steamer
$  3.00