Del Oro Water Company
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Del Oro Water Company
Drawer 5172
Chico, CA 95927

Director of Community Relations
E-mail


Strawberry District

 

To contact a Customer Service Representative,
Strawberry District customers please dial 530-809-3985

 Strawberry District Project Update
(updated April 30, 2010)
IN PROGRESS: We are pleased to announce that, with over 91% of all Strawberry consumers metered, the Meter Installation Program is nearly complete. We hope to install the final meters in May, weather permitting.
We would like to take this opportunity to recommend that all customers take the time to check all plumbing connections, as several customers have discovered pre-existing major leaks that went unnoticed prior to the addition meters. Also, on completion of your meter installation, your gate valve will be left in the same position in which it was found so that your efforts to "winterize” your cabin are not compromised.
Del Oro appreciates the conservation efforts of all consumers and will be sending conservation tips throughout the remainder of the year.
 Meter Installation Photos

COMPLETE: The final mechanical and electrical installations at the Treatment Plant bring to completion the remaining $320,000 of the first Capital Improvement Project for the District.
COMPLETE:

The emergency generator installation at the treatment plant has been completed and will automatically take over all normal operating functions in the event of a power outage. This will result in an uninterrupted water supply in virtually all situations.
COMPLETE: Installation of the back-up booster pump for the Georges Drive area has been completed and is working very well.
COMPLETE: The 126,000 gallon Lower Dymond Storage Tank has been dismantled and removed. Click to see before/after photos.
Lower Dymond Storage Tank (before)              Empty Lot (after)
COMPLETE: The $19,000 Lower Dymond Storage Tank Bypass Project was completed on September 17, 2009. The 126,000 gallon steel tank will be dismantled as soon as possible following a start-up period of the newly completed bypass.
COMPLETE: The $73,875 Treatment Plant Upgrade Project to replace valves and pipes, alleviate all rust, and paint the interior and exterior of the plant, has been completed. In addition, the back-up generator has been installed

 

Click here to see the Herring Creek Levels

 

 2008 Consumer Confidence Report

 2010 Meter Reading Schedule

Test Hole Map

Advice Letter No. 274; Reimbursement for Capital Improvements
(Posted July 15, 2010)

Advice Letter No. 224-B; Reimbursement of 2008 Emergency Water Supply Costs
(Posted September 1, 2009)

Monthly Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rates below.

New Service Advance Deposit  $ 294.78
   
Meter Size Service Charge
 5/8 x 3/4 inch (most homes have these) $  49.13
3/4-inch $  73.69
1-inch $ 122.82
1-1/2-inch $ 245.64
2-inch $ 393.03
3-inch $ 736.92
4-inch $1,228.21
   
 Quantity Rate  
 For all water used, per 100 cubic feet
$ 3.79


Flat Rate Monthly Service Charges
Per Service Connection Per Month
 Each single family residential unit or business establishment. $  66.35
Each additional residential unit or business establishment on the same premises and served from the same service connection.
$  57.48

2008 Emergency Water Surcharge
A surcharge of $2.61 per service connection will be applied for twelve (12) months to recover $11,820.87 of emergency water supply costs, as reflected in the memorandum account established in accordance with Advice Letter No. 186, to meet the demands of customers in 2008.
(effective August 25, 2009, per Advice Letter No. 224-B)

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Special Conditions Strawberry Annual General Metered Service

  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the residents may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
  2. The established billing cycle for water used is monthly.
  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period.  If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
  4. In the event that a customer terminates service under this schedule and reinstates service at the same location within 12 months, there will be a reconnection charge equal to the minimum charges which would have been billed had the customer not terminated service.
  5. All bills are subject to the Reimbursement Fee set forth in Schedule No. UF.
  6. A late charge will be imposed per Schedule No. LC.