Walnut Ranch District

To contact a Customer Service Representative,
Walnut Ranch customers please dial 530-809-3986

Hydrant Flushing: Until further notice, three of the hydrants will be flushed every Monday between 6 and 8 a.m.

Emergency Intertie Project Update (updated September 21, 2010)
COMPLETED:	Del Oro Water Co. is pleased to announce the completion of the Emergency Intertie with the City of Colusa.  We would like to thank our customers for their patience throughout the construction. Per our agreement with the City of Colusa, Walnut Ranch residents now have access to a back-up supply of water in the event of an emergency. In such an emergency, water will be supplied to Walnut Ranch residents for up to two months, after which the decision to continue supplying emergency water rests with the City of Colusa.
The intertie connection point:

 2010 Consumer Confidence Report

 2009 Consumer Confidence Report

Active Advice Letters

New Service Advance Deposit	$ 277.84
Flat Rate Monthly Service Charges	Per Service Connection Per Month
Each single family residential unit.	$  69.46
Each additional single family residential unit on the same premises and served from the same service connection.	$  33.82

California Public Utilities Commission Reimbursement Surcharge

A 1.5% surcharge is required to be added to all customers bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Special Conditions - Walnut Ranch Annual General FLAT RATE Service

1. The above flat rates apply to a service connection no larger than 1-inch in diameter.
   
   
2. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the residents may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods. 
   
   
3. The established billing cycle for water used is monthly.
   
   
4. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period.  If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
   
   
5. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF. 
   
   
6. A late charge will be imposed per Schedule No. LC.
   
   
7. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
   
   
8. Per Resolution No W-4643, dated May 3, 2007, granting an Interim Rate Increase and Resolution No W-4681, dated April 10, 2008, granting a General Rate Increase, under-collected revenues amounting to $16,846.470 from May 3, 2007 through April 10, 2008 are imposed in a one-time surcharge of $215.98 over approximately thirty-six (36) billing cycles at $6.00 per month to each customer's bill upon approval by the California Public Utilities Commission. If over-collection of funds occurs, a credit will be issued to the customers.
   
   
9. As authorized by the California Public Utilities Commission, the Flat Rate is increased from $55.10 to $55.54 to offset increased power costs over the amount that was authorized in Resolution No. W-44681.  The increase will be reflected as a Power Offset Flat Rate Surcharge in the amount of $0.440 per ccf.
   
   
10. As authorized by the California Public Utilities Commission, the Flat Rate is increased from $55.54 to $55.72 to offset increased power costs over the amount that was authorized in Advice Letter No. 205.  The increase will be reflected as a Power Offset Flat Rate Surcharge in the amount of $0.180 per ccf.