Del Oro Water Company - New Tenant Form

Del Oro's offices will be closed on Monday, May, 29, 2023 in observance of Memorial Day.

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For 24-hour customer support or emergency, please call:

1-877-DEL-ORO-H2O
(1-877-335-6764)

For Billing or Service Inquiries:
1-530-717-2500

New Tenant Form

Please complete this form to request that new tenants be added to an account to receive courtesy copies of account bills and notices.

Completing this form provides Del Oro with new tenant information, but for security reasons the property owner/landlord MUST ALSO CONTACT DEL ORO BY PHONE to authorize adding a new tenant to an account. All accounts will remain in the property owner's name.

If you have any questions or special instructions, you may enter them in the final field. Our customer service representative will process your request, which may take up to 2 business days.

Please be aware that Del Oro does not prorate first or last bills for tenants: you will need to discuss those directly with your landlord.

(*) Required Items

Full Name(*)

Please type your full name.

Spouse or Other Authorized Name on Account

Invalid Input

E-mail(*)

Invalid email address.

Primary Phone Number(*)

Please enter a valid phone number.

Secondary Phone Number

Please enter a valid phone number.

Water Service Location

Name of Owner/Landlord(*)

Please type your full name.

District (if known)

Service (Property) Address:(*)

Invalid Input

City(*)

Invalid Input

Zip Code(*)

Please enter a valid zip code

Mailing Address
If different from water service address.

Mailing Address

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City

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State

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Zip Code

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Questions / Special Instructions

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IMPORTANT: The property owner MUST hold the water in their name. Del Oro can send a COURTESY COPY of the bill to the tenants, but the original bill must remain in the owner's name. Please contact our Customer Service Center for further information.

By clicking "submit" I acknowledge that I am ONLY requesting that my name be added as tenant so that I may receive courtesy copies of account bills and other notices. I understand that the account will remain in the property owner's name and that my landlord must provide VERBAL AUTHORIZATION BY PHONE to add me as a tenant on the account. I further understand that I will not be able to discuss this account with any Del Oro representative until the authorization is received. I understand that any proration of the bill for my first or last month of residence must be discussed directly with my landlord or property management agency.