OUTAGE - in River Island District, Springville, CA.
   Customers South of Tule River-Do Not Drink. Emergency irrigation water only. Filling station in place-See RI page.
   Updated 12:35 PM, 3/27/2023

OUTAGE - in California Pines District, Cal Hot Springs, CA.
   Outage in Pine Flat due to additional mainline break. Approx. restoration time is unknown.
   Updated 12:35 PM, 3/27/2023

   Please see district page for details


For 24-hour customer support or emergency, please call:


For Billing or Service Inquiries:

New Users

Instructions for Registering your Account on Del Oro's Customer Payment Portal

These instructions apply to the registration form found on Del Oro's Customer Payment Portal Link opens in new tab
  1. On the "Step 1: Account Lookup" page, enter your account number.
  2. Enter the last four digits of your Social Security Number, Tax ID, or 4-Digit Security PIN associated with your account.
  3. Click the "Search" button, which will take you to the "Step 2: Verify Account" page.
  4. If the information shown on Step 2 is accurate, click the button to verify "Yes, this is my account." Otherwise, click the button that says "I don't see my account" which will take you back to Step 1.
  5. On the "Step 3: Create User" page, enter your information as requested, and click "Register."
Unfortunately, tenants cannot register online at this time. The primary account holder is the only person who can register an account online. Tenants who would like to make a payment should use the Quickpay Link opens in new tab option.
Copyright © 2020 Del Oro Water Company. All rights reserved.