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Announcements
For 24-hour customer support or emergency, please call:
1-877-DEL-ORO-H2O
(1-877-335-6764)
For Billing or Service Inquiries:
1-530-717-2500
Buzztail District
To contact a Customer Service Representative,
Buzztail District customers please dial 530-717-2520
Para hablar con un Represente de Servicio al Cliente,
clientes de Buzztail District por favor marque 530-717-2520
Buzztail District serves the unincorporated area known as Upper Stilson Canyon, located east of State Route 32 and northeast of Chico in Butte County, California.
DROUGHT INFORMATION (Click Here)
Please read the notice which was mailed with the July 13, 2016 bills. The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.
In Progress
No projects are in progress at this time.
Improvements to date
January 2022: Del Oro installed a three-way hydrant on Wilder Drive, the first in Buzztail District. There are also five single-nozzle wharf hydrants throughout the district.
October 2021:
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System Disinfection in Buzztail District Please click here for the NOTICE which was mailed with the October 13, 2021 bills. |
2016-2017: A second booster pump has been installed. Crews have reconfigured piping at the well to accomodate the new pump. Enhanced electrical panels were also installed.
December 2015: Added new 100 gallon diesel tank to the emergency generator.
General Metered Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
| New Service Connection Fee | $ 10,000.00 | ||
| Applies ONLY to properties that have not previously been connected to the water system | |||
| New Service Advance Deposit | $ 201.90 | ||
| Applies to all new accounts | |||
| Meter Size | Monthly Charge | ||
| 5/8 by 3/4 inch | $ 80.76 | ||
| 3/4 inch | $ 80.76 | ||
| 1 inch | $ 80.76 | ||
| 1 1/2 inch | $ 80.76 | ||
| 2 inch | $ 80.76 | ||
| 3 inch | $ 80.76 | ||
| 4 inch | $ 80.76 | ||
| Quantity Rate | |||
| For all water used up to 30,000 gallons, per 1,000 gallons | $ 2.071 | ||
| For all water used over 30,000 gallons and up to 100,000 gallons, per 1,000 gallons | $ 3.106 | ||
| For all water used over 100,000 gallons, per 1,000 gallons | $ 5.177 | ||
| Late Fee | |||
| For monthly bills not paid by the due date | $ 10.00 | ||
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees.
Irrigation Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
| New Service Connection Fee | $ 10,000.00 | ||
| Applies ONLY to properties that have not previously been connected to the water system | |||
| New Service Advance Deposit | $ 201.90 | ||
| Applies to all new accounts | |||
| Meter Size | Monthly Charge | ||
| 5/8 by 3/4 inch | $ 80.76 | ||
| 3/4 inch | $ 80.76 | ||
| 1 inch | $ 80.76 | ||
| 1 1/2 inch | $ 80.76 | ||
| 2 inch | $ 80.76 | ||
| 3 inch | $ 80.76 | ||
| 4 inch | $ 80.76 | ||
| Quantity Rate | |||
| For all water used up to 30,000 gallons, per 1,000 gallons | $ 2.071 | ||
| For all water used over 30,000 gallons, per 1,000 gallons | $ 3.303 | ||
| Late Fee | |||
| For monthly bills not paid by the due date | $ 10.00 | ||
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees.
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The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
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The established billing cycle for water used is monthly.
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The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
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All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
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A late charge will be imposed per Schedule No. LC.
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In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
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Connection fees were previously established at $10,000.00 by Buzztail Community Services District's Board of Directors.
- The CPUC granted and approved on January 1, 2020, for the Buzztail District an Interim Rate Increase, followed by Resolution No. W-5229 dated August 6, 2020, granting a General Rate Increase and eliminating the $10.54 Lost Revenue Surcharge. With approval of this Advice Letter No. 523, DOWCBT is granted reimbursement of the under-collected revenues in the amount of $3,152.10 as a one-time surcharge over approximately forty-eight (48) billing cycles at $2.26 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.
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The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
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The established billing cycle for water used is monthly.
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The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
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This service is secondary to domestic service and a reserve for fire inspection and the utility must be given 24 hours notice before each irrigation. In the event that insufficient water is available for all irrigation users to be served at the same time, rotation of use may be required.
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In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
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Each property owner shall be responsible to install a backflow prevention device on domestic supply per water company requirements.
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All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
-
A late charge will be imposed per Schedule No. LC.
- The CPUC granted and approved on January 1, 2020, for the Buzztail District an Interim Rate Increase, followed by Resolution No. W-5229 dated August 6, 2020, granting a General Rate Increase and eliminating the $10.54 Lost Revenue Surcharge. With approval of this Advice Letter No. 523, DOWCBT is granted reimbursement of the under-collected revenues in the amount of $68.09 as a one-time surcharge over approximately forty-eight (48) billing cycles at $1.42 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.