In Progress

There are no projects in progress at this time.

Improvements to date

Good news! Del Oro has completed the installation of a generator for Larkspur Meadows District to provide back-up power to keep water flowing during Public Safety Power Shutoffs and other power outages. The new generator will automatically power the system during a a power outage, allowing us to continue serving our customers during these events.

All services have been upgraded with meters. Metered rates are in effect as of August 2020.

Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

1. The Service Charge is a readiness-to-serve charge which is applicable to all metered water
   service and to which is added to the charge for water used computed at the Quantity Rates.
    
2. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
    
3. A late charge will be imposed per Schedule No. LC.
    
4. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
    
5. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
    
6. The established billing cycle for water used is monthly.
    
7. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
    
8. The CPUC granted and approved on January 1, 2020, for the Larkspur Meadows District an Interim Rate Increase, followed by Resolution No. W-5229 dated August 6, 2020, granting a General Rate Increase and eliminating the $10.54 Lost Revenue Surcharge. With approval of this Advice Letter No. 523, DOWCLM is granted reimbursement of the under-collected revenues in the amount of $1,407.93 as a one-time surcharge over approximately forty-eight (48) billing cycles at $0.86 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.