Del Oro's offices will be closed on Monday, May, 29, 2023 in observance of Memorial Day.


For 24-hour customer support or emergency, please call:


For Billing or Service Inquiries:

Lime Saddle District

Photo of houseboats moored at the Lime Saddle Marina at Lake Oroville

To contact a Customer Service Representative,
Lime Saddle District customers please dial 530-717-2503

Para hablar con un Represente de Servicio al Cliente,
clientes de Lime Saddle District por favor marque 530-717-2503

Mainline Flushing - Thu, April 20 - Fri, April 21, 2023 

Del Oro personnel will be performing mainline flushing in your district on Thursday, 4/20/2023 and Friday, 4/21/2023. Good water practice and the State Water Board require periodic flushing of all water utilities' mainlines.

All customers are advised that if they experience some discoloration (cloudiness) or sediment in their water; these conditions may be expected and are of no health concern.  However, please take care with laundry, as cloudy water could stain certain types of clothing.

Lime Saddle District serves the area known formerly as Lime Saddle Community Services District, located south of the Town of Paradise and north of Highway 70 in Butte County, California.

 2023 Meter Reading Schedule    



June 22, 2022:   Effective June 10, 2022, the State Water Board adopted an Emergency Regulation for urban water conservation. While your area is not an Urban Water District, Del Oro is asking all customers to voluntarily conserve to maintain adequate water service for all customers due to this year's continuing dry conditions. Please read the NOTICE which was mailed on June 22, 2022. The complete list of restrictions can also be found in Rule 14.1Alternate watering days and water prohibitions are in effect for ALL Districts.


A map showing current drought conditions can be found at The United States Drought Monitor. Butte County is currently classified as being in a Severe to  Extreme Drought.

June 23, 2021: Customers are asked to voluntarily conserve water due to this year's extremely dry conditions. Please read the NOTICE that was mailed with the June 23, 2021 bills.

The complete list of restrictions can also be found in Rule 14.1Alternate watering days and water prohibitions are in effect for ALL Districts.


Check the level of Lake Oroville:
Please note: This will open in a new window and may load slowly.

In Progress

No projects in progress at this time.


Improvements to Date

   Good news! Del Oro has completed installation a new generator for Lime Saddle District to provide back-up power to keep water flowing during Public Safety Power Shutoffs and other power outages. The new generator will keep the booster pumps running automatically, allowing us to continue serving our customers during these events.  

The new generator at Lime Saddle District:

The new transfer switch allowing the generator to operate automatically:

Proposed Treatment UPDATE notice Mailed with bills 9/28/16


 Odor Questions and Answers from August 29, 2016 Public Meeting

Phase I of the Regional Intertie Project has been completed. The final financial analysis is currently being done.


Archive of Regional Intertie Project information

Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

New Service Facility Fee Varies
Applies ONLY to properties that have not previously been connected to the water system OR to properties needing extensions or size changes to existing lines. See Schedule LS-F
New Service Advance Deposit   $ 194.46
Meter Size Monthly Service Charge SRF Surcharge
5/8 by 3/4 inch $ 32.41 $ 16.03
3/4 inch $ 39.29 $ 24.03
1 inch $ 53.06 $ 40.06
1 1/2 inch $ 87.49 $ 80.12
2 inch $ 128.80 $ 128.19
3 inch $ 225.20 $ 240.37
4 inch $ 362.91 $ 400.61
6 inch $ 707.18 $ 801.22
Quantity Rate    
For all water used, per 1000 gallons   $ 3.210
Late Fee    
For monthly bills not paid by the due date   $ 10.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

State Revolving Fund (SRF) Surcharge
The monthly surcharge is specifically for the repayment of the State Revolving Fund for the Regional Intertie Project as authorized by Decision 08-05-032 as adjusted by Decision No. D. 14-02-034, dated February 27, 2014 as further amended on March 21, 2014. The monthly Surcharge Rates are subject to adjustment. All Lime Saddle customers who already paid the $5,000.00 Connection Fee are excluded from the SRF Surcharge; however, all active Lime Saddle connections are responsible for a proportionate share of the Phase I equity costs to be put into rates as of the conclusion of the project.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Special Conditions - Lime Saddle Annual General Metered Service
  1. The initial service charge for customers applying for service, who have not been a customer of the district for at least 12 months, is a multiple of the Monthly Service Charge, the meter size, times 12 months. This initial advance will be prorated 1/12 per month over the first twelve month period of service and credited to the customer's bill on a monthly basis. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
  2. The established billing cycle for water used is monthly. The billing cycle may be at longer intervals during the winter season.
  3. Lime Saddle Community Services District has historically equated each and every dwelling as representing one (1) meter equivalent or one service connection. This manner of calculating the applicable monthly service charge for multiple dwelling accounts is to be maintained as part of the current rate structure, accepted as equitable by the ratepayers since the formation of the district.
  4. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
  5. A late charge will be imposed per Schedule No. LC.
  6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
  7. Charge for Commitment of Future Service. By Decision No. 08-05-032, the Commission authorized the Utility to impose a surcharge (SRF Surcharge) for repayment of a State Revolving Fund Loan to fund the construction of the Regional Intertie Project authorized by that Decision. In lieu of the SRF Surcharge set forth in Schedule LS-1A, an Applicant for new service who does not wish to actually receive service at the time of application but rather seeks only a firm commitment by the utility to provide service at some date in the future, shall be assessed a one-time charge of equal to (a) the applicable monthly SRF Surcharge for the meter size for which a service commitment is sought times (b) 240 months. An applicant assessed the charge described herein shall not be subject to the SRF surcharge or the SRF Surcharge Connection Fee set forth in Schedule LS-1A when the applicant actually begins receiving water service.
    Within each of the three districts all new customers [applicants] requesting service to any previously un-served premises will be charged a SRF Surcharge Connection Fee calculated as the total of the monthly surcharges applicable from the effective date of the original tariff schedule [May 30, 2008] authorizing the surcharge to the date of connection.
  8. Excludes 184 entities with the Lime Saddle District who are exempt from the proposed surcharge in accordance with provisions of previously execute Lime Saddle Marina/Pentz Intertie Project Contracts. Exempt Assessor Parcel Numbers
  9. The CPUC granted and approved on January 1, 2020, for the Lime Saddle District an Interim Rate Increase, followed by Resolution No. W-5229 dated August 6, 2020, granting a General Rate Increase and eliminating the $10.54 Lost Revenue Surcharge. With approval of this Advice Letter No. 523, DOWCLS is granted reimbursement of the under-collected revenues in the amount of $28,105.55 as a one-time surcharge over approximately forty-eight (48) billing cycles at $2.51 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers.

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