California Pines Daily Emergency Update
CATASTROPHIC EMERGENCY DAILY WATER UPDATE
Updates will be made to this site Monday - Friday by approximately 5:00 pm. (Final Regular Daily Update April 7, 2023)
Updated 5/5/23 at 4:00 pm
Our field tech discovered today a section of mainline in the meadow that was exposed due to erosion caused by the flooding. You can see how destructive the flood waters were in the bend of the pipe.
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Updated 5/1/23 at 5:55 pm
PINE MOUNTAIN & PINE FLAT: The outage over the weekend was due to a malfunctioning breaker panel. Our electrician bypassed the panel temporarily while the new one is on order.
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Updated 4/11/23 at 5:15 pm
PINE MOUNTAIN & PINE FLAT: While the State has allowed us to lift the Do Not Drink Order, and the system is fully operational, we are still operating in an emergency posture.
Del Oro has spent approximately $48,000 on emergency costs for California Pines District since the flooding began.
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Updated 4/7/23 at 4:20 pm
PINE MOUNTAIN & PINE FLAT: The State has allowed us to lift the Do Not Drink Order, and the system is fully operational. Please see cancelation notice below:
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Updated 4/6/23 at 5:05 pm
System Damage
PINE MOUNTAIN & PINE FLAT: We received favorable results today from our second round samples, and the State has allowed us to lift the Do Not Drink Order. Please see cancelation notice below:
Updated 4/5/23 at 4:40 pm
We are working closely with our State regulators, including the Division of Drinking Water and the California Public Utilities Commission, to ensure that we are we are following all regulations as we work to restore the water system as quickly as possible.
System Damage
PINE MOUNTAIN: We received favorable results last week from our first round of testing, but the State is requiring two rounds of samples to determine when it is safe to drink. We took second round samples yesterday, but have not yet received those results. We will update you when the State allows us to lift the Do Not Drink Order, which could be as late as Friday, 4/7/2023.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
PINE FLAT: Service has been restored to all customers except three homes located off Capinero Creek. These will remain off as we work with those customers individually to replace their services and meters.
As a reminder, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples were taken yesterday, 4/4/2023. We will update you when the State allows us to lift the Do Not Drink Order, which could be as late as Friday, 4/7/2023.
Bottled Water
Bottled drinking water is available at the Seven Oaks Market, the Fire Station, and at the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution, as needed. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
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Updated 4/4/23 at 4:20 pm
System Damage
PINE MOUNTAIN: We received favorable results last week from our first round of testing, but the State is requiring two rounds of samples to determine when it is safe to drink. We took second round samples today, 4/4/2023. We will update you when the State allows us to lift the Do Not Drink Order. We may be able to lift the order as early as Wednesday, 4/5/2023, but it could be as late as Friday, 4/7/2023.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
PINE FLAT: Service has been restored to all customers except three homes located off Capinero Creek. These will remain off as we work with those customers individually to replace their services and meters.
As a reminder, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples were taken today, 4/4/2023. We will update you when the State allows us to lift the Do Not Drink Order. We may be able to lift the order as early as Wednesday, 4/5/2023, but it could be as late as Friday, 4/7/2023.
Bottled Water
Bottled drinking water is available at the Seven Oaks Market, the Fire Station, and at the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution, as needed. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
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Updated 4/3/23 at 4:40 pm
System Damage
PINE MOUNTAIN: We received favorable results last week from our first round of testing, but the State is requiring two rounds of samples to determine when it is safe to drink. We will be sampling tomorrow, 4/4/2023. We will update you when the State allows us to lift the Do Not Drink Order. We may be able to lift the order as early as Wednesday, 4/5/2023, but it could be as late as Friday, 4/7/2023.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
PINE FLAT: Field personnel ran a 2” mainline across the creek at the Oakwood Road Bridge on Saturday, 4/1/2023. They will be back to give the line additional support. This will be a semi-permanent fix, depending on Tulare County’s repair or replacement of the bridge this fall. Replacing this line will restore service to all customers except three homes located off Capinero Creek. These will remain off as we work with those customers individually to replace their services and meters.
As a reminder, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken tomorrow, 4/4/2023. We will update you when the State allows us to lift the Do Not Drink Order. We may be able to lift the order as early as Wednesday, 4/5/2023, but it could be as late as Friday, 4/7/2023.
Bottled Water
Bottled drinking water is available at the Seven Oaks Market, the Fire Station, and at the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution, as needed. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
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Updated 4/4/23 at 11:35 am
We will be taking second round water samples tomorrow, 4/4/2023. We expect to be able to issue a cancelation of the Do Not Drink Order by Friday, 4/7/2023, assuming the results are favorable. We will issue the cancelation when the State allows.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. We expect to receive results from water testing this week, and we will issue an update to the current Do Not Drink Order when the State allows.
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Updated 4/1/23 at 9:15 pm
Pine Flat: Service has been restored to all customers in Pine Flat, except for three homes along Capinero Creek. Del Oro personnel will work with those homeowners individually to restore service.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. We expect to receive results from water testing on Tuesday, and we will issue an update to the current Do Not Drink Order when the State allows.
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Updated 3/31/23 at 4:25 pm
System Damage
PINE MOUNTAIN: We received favorable results today from our first round of testing, but the State is requiring two rounds of samples to determine when it is safe to drink. We will be sampling again on Monday, 4/3/2023. We will update you when the State allows us to lift the Do Not Drink Order.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
PINE FLAT: Field personnel poured concrete supports today to reinforce the area around the Oakwood Road Bridge where they plan to replace the 2” mainline tomorrow, 4/1/2023. Tomorrow’s work will depend on the weather. This will be a semi-permanent fix, depending on Tulare County’s repair or replacement of the bridge this fall. Replacing this line will restore service to most customers on the following streets:
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Cedar Brook Trail
-
Green River Trail
-
Old Crow Trail
-
Capinero Drive
-
Fern Place
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Pine Flat Drive between Capinero Creek and Oakwood Drive
Following the repair, three homes located off Capinero Creek will remain off as we work with those customers individually to replace their services and meters.
As a reminder, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken following restoration.
Bottled Water
Bottled drinking water is available at the Seven Oaks Market, the Fire Station, and at the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
California Hot Springs Resort at 42177 Hot Springs Road has showers available, with the following hours of operation:
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Mon-Thu 4 pm to 6:30 pm
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Fri 2 pm to 4:30 pm
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Sat Closed
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Sun 10 am to 2 pm
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Updated 3/30/23 at 4:30 pm
System Damage
PINE MOUNTAIN: We sampled the water today, 3/30/2023, but the State is requiring two rounds of samples to determine when it is safe to drink. We will update you when the State allows us to lift the Do Not Drink Order.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
PINE FLAT: This coming Friday and Saturday, 3/31-4/1/2023, field personnel plan to replace the 2” mainline that was attached to the Oakwood Road Bridge. This will depend on the weather, which is supposed to clear on Friday morning. This will be a semi-permanent fix, depending on Tulare County’s repair or replacement of the bridge this fall. Replacing this line will restore service to most customers on the following streets:
-
Cedar Brook Trail
-
Green River Trail
-
Old Crow Trail
-
Capinero Drive
-
Fern Place
-
Pine Flat Drive between Capinero Creek and Oakwood Drive
Following the repair, three homes located off Capinero Creek will remain off as we work with those customers individually to replace their services and meters.
As a reminder, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken following restoration.
Bottled Water
Bottled drinking water is available at the Seven Oaks Market and the Fire Station, with limited quantities at the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. We delivered more 1-gallon bottles to Seven Oaks Market today, and the County delivered additional water to the church. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement requests can be sent to us at:
Mail Del Oro Water Company
Bottled Water Reimbursement
Drawer 5172
Chico, CA 95927
Fax (530) 717-2639
Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
California Hot Springs Resort at 42177 Hot Springs Road has showers available, with the following hours of operation:
-
Mon-Thu 4 pm to 6:30 pm
-
Fri 2 pm to 4:30 pm
-
Sat Closed
-
Sun 10 am to 2 pm
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Updated 3/29/23 at 4:35 pm
All of us at Del Oro would like to thank those community members who have come out to support our field personnel and contractors during the ongoing repairs. We so appreciate the food and drinks and the words of encouragement. Our mission is to bring your community a safe and dependable supply of water, and we will continue to work tirelessly to restore your water system to full functionality while keeping our personnel and contractors safe.
System Damage
PINE MOUNTAIN: We will be sampling the water tomorrow, 3/30/2023, to determine when it is safe to drink. We will update you when the State allows us to lift the Do Not Drink Order.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
PINE FLAT: On Friday and Saturday, 3/31-4/1/2023, field personnel plan to replace the 2” mainline that was attached to the Oakwood Road Bridge. This will depend on the weather, which is supposed to clear on Friday morning. Replacing this line will restore service to most customers on the following streets:
-
Cedar Brook Trail
-
Green River Trail
-
Old Crow Trail
-
Capinero Drive
-
Fern Place
-
Pine Flat Drive between Capinero Creek and Oakwood Drive
Following the repair, three homes located off Capinero Creek will remain off as we work with those customers individually to replace their services and meters.
As a reminder, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken following restoration.
Bottled Water
Bottled drinking water is available at the Seven Oaks Market and the Fire Station, with limited quantities at the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. We will be delivering more 1-gallon bottles to Seven Oaks Market on Thursday, 3/30/2023. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
California Hot Springs Resort at 42177 Hot Springs Road has showers available, with the following hours of operation:
-
Mon-Thu 4 pm to 6:30 pm
-
Fri 2 pm to 4:30 pm
-
Sat Closed
-
Sun 10 am to 2 pm
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Updated 3/28/23 at 4:00 pm
We at Del Oro thank you for your patience during this ongoing catastrophe. We apologize for the hardship you are experiencing due to the interruption of such an essential service. While we cannot control the weather and its effects, we are working tirelessly to restore your water system to full functionality while keeping our personnel and contractors safe.
System Damage
Pine Mountain: We have no additional updates at this time.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken in the next couple of days.
Pine Flat: Today our contractor replaced the broken section of mainline found yesterday, and repaired another leak found today. However, parts of the area remain off due to needed replacement of the mainline that was attached to the Oakwood Road Bridge. These include:
-
Cedar Brook Trail
-
Green River Trail
-
Old Crow Trail
-
Capinero Drive
-
Fern Place
-
Pine Flat Drive between Capinero Creek and Oakwood Drive
As a reminder, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken this week following restoration.
Bottled Water
Limited quantities of bottled drinking water are available at the Seven Oaks Market, the Fire Station, and the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
California Hot Springs Resort at 42177 Hot Springs Road has showers available, with the following hours of operation:
-
Mon-Thu 4 pm to 6:30 pm
-
Fri 2 pm to 4:30 pm
-
Sat Closed
-
Sun 10 am to 2 pm
Photos
Here are photos of the leak fixed today and another leak found:
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Updated 3/27/23 at 5:05 pm
System Damage
Pine Mountain: We have no additional updates at this time.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken in the next couple of days.
Pine Flat: On Saturday and Sunday, 3/25-3/26/23, our contractor replaced the 300 foot section of mainline that was damaged in the Manter Meadow Drive and Melody Lane washout. However, an additional leak surfaced, which required turning off the system to Pine Flat today. That leak will be repaired tomorrow morning, which will restore service to a portion of the Pine Flat service area. Parts of the area will remain off due to other leaks. These include the following streets, affecting 25-30 locations:
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Cedar Brook Trail
-
Green River Trail
-
Old Crow Trail
-
Capinero Drive
-
Fern Place
As a reminder, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken this week following restoration.
Bottled Water
Limited quantities of bottled drinking water are available at the Seven Oaks Market, the Fire Station, and the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
California Hot Springs Resort at 42177 Hot Springs Road has showers available, with the following hours of operation:
-
Mon-Thu 4 pm to 6:30 pm
-
Fri 2 pm to 4:30 pm
-
Sat Closed
-
Sun 10 am to 2 pm
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Updated 3/27/23 at 12:30 pm
Pine Flat: Customers may have water pressure at this time. However, another leak has been found, and the contractor cannot return until tomorrow morning to repair it. We have had to shut water off to Pine Flat again, because the leak would undermine the road base and collapse the rock around it.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
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Updated 3/24/23 at 4:10 pm
System Damage
Pine Mountain: We have no additional updates at this time.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken in the next couple of days.
Pine Flat: Our contractor will be working Saturday and Sunday, 3/25-3/26/23, to replace the 300 foot section of mainline that was damaged in the Manter Meadow Drive and Melody Lane washout.
You will be advised when service is restored. Additional breaks may be found as the system recharges.
Bottled Water
Limited quantities of bottled drinking water are available at the Seven Oaks Market, the Fire Station, and the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
California Hot Springs Resort at 42177 Hot Springs Road has showers available, with the following hours of operation:
-
Mon-Thu 4 pm to 6:30 pm
-
Fri 2 pm to 4:30 pm
-
Sat Closed
-
Sun 10 am to 2 pm
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Updated 3/23/23 at 5:00 pm
System Damage
Pine Mountain: We at Del Oro appreciate the County’s quick response, removing the rock dumped on our new mainline at Manter Meadow and Rocking K. Field personnel repaired a service line leak today on Flying T, and the system is recovering.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken in the next couple of days.
Pine Flat: Our contractor is working with the County to coordinate replacement of the 300 foot section of mainline that was damaged in the Manter Meadow Drive and Melody Lane washout. The contractor is optimistic about being able to replace this line this Saturday and Sunday, 3/25-3/26/23, weather permitting.
There is currently no estimated date for restoration of service.
Bottled Water
Limited quantities of bottled drinking water are available at the Seven Oaks Market, the Fire Station, and the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
California Hot Springs Resort at 42177 Hot Springs Road has showers available, with the following hours of operation:
-
Mon-Thu 4 pm to 6:30 pm
-
Fri 2 pm to 4:30 pm
-
Sat Closed
-
Sun 10 am to 2 pm
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Updated 3/22/23 at 5:40 pm
System Damage
Pine Mountain: We at Del Oro are very upset, as our field personnel advised County workers yesterday not to cover our new mainline at Manter Meadow and Rocking K. However, personnel discovered that after they left yesterday, the County went ahead and dumped rock on the new section of mainline which was replaced on Saturday, 3/18/2023, potentially damaging it. (See photo below.) While Pine Mountain still has service, the well is not keeping up. We believe that the mainline is broken again. Customers in the Pine Mountain area may lose water service this evening, if they have not already. We will be back tomorrow morning to attempt to find any new leaks, which are difficult to pinpoint due to the continued snowfall. We heard back from a representative of the County late today, and we let him know about the damage done to our new mainline. We are attempting to work with the County to resolve the situation as quickly as possible as they need to immediately remove the rock they dumped over the mainline.
As a reminder, water is still considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken in the next couple of days.
Pine Flat: We are still waiting for approval from the County before replacing the 300 foot section of mainline that was damaged in the Manter Meadow Drive and Melody Lane washout, because it is in the area of the County’s right-of-way. The County’s temporary bridge buried our mainline there under eight feet of rock. Though our hands are tied, our contractor is attempting to work with the County to resolve the problem and restore service as quickly as possible. We will likely have a temporary line installed based on the County’s future plans for the bridge. This 300 foot section will have to wait until the next set of storms pass next week.
There is currently no estimated date for restoration of service.
Bottled Water
Limited quantities of bottled drinking water are available at the Seven Oaks Market, the Fire Station, and the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
Photos
Rock dumped by Tulare County on the new mainline at Manter Meadow and Rocking K:
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Updated 3/21/23 at 5:15 pm
System Damage
Pine Mountain: Field personnel replaced another section of main on Manter Meadow today, 3/21/2023. Service has been restored to the Pine Mountain area. However, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink. Samples will be taken in the next couple of days.
Today, field personnel stopped the County from dumping additional large rocks on our new mainline sections at Rocking K and Flying T.
Pine Flat: Field personnel were also in Pine Flat today with a contractor to determine how best to replace the 300 foot section of mainline that was damaged in the Manter Meadow Drive and Melody Lane washout (see photos below). We must wait for approval from the County before replacing this section, because it is in the area of the County’s right-of-way. Though our hands are tied, our contractor will attempt to work with the County to resolve the problem and restore service as quickly as possible. We will likely have a temporary line installed based on the County’s plans for the bridge. This 300 foot section will have to wait until the next set of storms pass next week.
There is currently no estimated date for restoration of service.
Bottled Water
Limited quantities of bottled drinking water are available at the Seven Oaks Market, the Fire Station, and the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers and Sanitary Needs
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Mountain Top Community Church at 43818 Pine Flat Drive has portable toilets and handwashing stations.
Photos
Manter Meadow Bridge following the washout, before and after the repair by Tulare County:
Manter Meadow mainlines repaired, which have restored service to Pine Mountain:
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Here is another area of concern on Flying T. The County was going to dump rock here today, which likely would have broken the exposed mainline:
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Updated 3/20/23 at 4:15 pm
System Damage
Pine Mountain: Del Oro personnel replaced a section of main at Manter Meadow and Rocking K Drive on Saturday, 3/18/2023. While it did restore service to the Pine Mountain area for a period of time, another leak occurred and the well had to be turned off again. Crews will be back tomorrow, 3/21/2023, to replace that broken mainline to again restore service to the Pine Mountain area. However, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
Pine Flat: Del Oro will also be in Pine Flat tomorrow with a contractor to determine how we can replace the 300 foot section of mainline that was damaged in the Manter Meadow Drive and Melody Lane washout. We must wait for approval from the County before engaging a contractor to replace this section, because it is in the area of the County’s road.
There are also possible service line breaks due to debris removal. We will continue to monitor the system for other breaks as Tulare County continues to clear, secure, and restore roadways.
There is currently no estimated date for restoration of service.
Bottled Water
Limited quantities of bottled drinking water are available at the Seven Oaks Market, the Fire Station, and the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
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Updated 3/19/23 at 11:00 am
Pine Mountain: Some customers in the Pine Mountain service area may have water service following the mainline replacement at Manter Meadow and Rocking K Drive. DO NOT DRINK this water. Because of the breaks in the system, the water may be contaminated, and you cannot drink it until tests come back showing it is safe to drink.
Due to another break found this morning, the well is being shut off again. We will return Monday and Tuesday to repair or replace that mainline. We are working as quickly as possible to restore service to the entire Pine Mountain area, but we estimate that it will be later this week.
Please
CLICK HERE for the DO NOT DRINK Order issued March 10, 2023.
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Updated 3/17/23 at 5:15 pm
First and most importantly, DOWC hopes that all of our customers are staying safe during these unprecedented storms.
System Damage
Pine Mountain: Due to erosion from the flooding in the area of Manter Meadow Drive and Rocking K Drive, field crews have determined that 60-80 feet of main line will need to be replaced. Del Oro personnel will be attempting to replace this line tomorrow, 3/18/2023. Once replaced, this should restore service to the Pine Mountain service area. However, water will be considered NON-POTABLE (non-drinkable) until lab results confirm that it is safe to drink.
Pine Flat: Due to the road washing out near the area of Manter Meadow Drive and Melody Lane, approximately 300 feet of main line will need to be replaced to restore water to the Pine Flat area. Most of this area is covered with debris from when Tulare County road crews were trying to clear, secure, and restore roads. We must wait for approval from the County before engaging a contractor to replace this section, because it is in the area of their repair.
There are also possible service line breaks due to debris removal. We will continue to monitor the system for other breaks as Tulare County continues to clear, secure, and restore roadways.
There is currently no estimated date for restoration of service.
Bottled Water
Limited quantities of bottled drinking water are available at the Seven Oaks Market, the Fire Station, and the Mountain Top Community Church. Del Oro personnel will continue to bring water to the Market for distribution. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
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Updated 3/16/23 at 5 pm
First and most importantly, DOWC hopes that all of our customers are staying safe during these unprecedented storms.
System Damage
The damage to our main lines and wells is being assessed daily. We are working with our field crews and engineers as quickly and safely as possible to restore service to those without water. The water finally receded enough today to see some of the damage, but more rain is expected.
Pine Mountain: Due to erosion from the flood in the area of Manter Meadow Drive and Rocking K Drive, field crews have determined that 60-80 feet of main line will need to be moved.
Pine Flat: Due to the road washing out near the area of Manter Meadow Drive and Melody Lane, approximately 300 feet of main line will need to be replaced to restore water to the Pine Flat area. Most of this area was covered with debris when Tulare County road crews were trying to clear, secure, and restore roads.
There are also possible service line breaks due to debris removal. We will continue to monitor the system for other breaks as Tulare County continues to clear, secure, and restore roadways.
DOWC is working with Tulare County and construction crews to restore service as quickly as possible. There is currently no estimated date for restoration of service.
Bottled Water
Limited quantities of bottled drinking water will be available at the Seven Oaks Market and the Fire Station. Del Oro personnel are bringing water to the market daily, if possible. If you or a neighbor are unable to make it to the Market due to road conditions or a disability, please call 530-717-2511 and we will arrange a drop off for you. A large supply of water is being delivered to our staging area in Porterville on Friday morning, but DOWC only has the capacity to take two pallets of water up to California Hot Springs at a time.
Any drinking water purchased during the outage will be reimbursed by DOWC; please save your dated receipts. Reimbursement information will be available soon.
Portable Tanks
For customers who are still without water and are considering renting or purchasing a portable water tank, the Division of Drinking of Water (DDW) will consider this an illegal cross-connection in the system. Therefore, we are advising customers not to do this at all. If DOWC finds a tank on your property, and you do not have a backflow prevention device, DOWC can shut off service to your property to avoid contaminating the system. DOWC will not be reimbursing customers for these tanks.
Showers
Showers are available for public use at Porterville College located at 100 E College Ave. in Porterville. Please head to the gym and bring your own supplies. Please note: These showers are not ADA compliant.
Updated 3/24/23 at 4:10 pm
CANCELATION OF DO NOT DRINK ORDER - 4/6/2023